Gtxpress is a conveniently located store with friendly staff and a good selection of basic household items, food, clothing, and kitchen necessities across three levels. Customers appreciate the better prices compared to other grocery stores and the improved customer service in recent months, including quick resolutions to issues and attentive help from staff. The store's layout is a bit unusual, with some suggesting that groceries might be better placed on the main floor. While most staff are helpful, there are concerns about safety outside, with frequent cigarette smokers and individuals who appear to be struggling with addiction near the entrance. The store is not wheelchair accessible, and shoppers should be cautious when purchasing sale items, as sale prices sometimes do not match scanned prices, though staff usually honor the sale price. Despite these minor issues, Gtxpress remains a valued spot for everyday essentials in the Hintonburg area.
Great location and friendly staff. It's a little odd the layout. If I were the manager I would do groceries on the main floor.
October 2024
Having had a knee replacement, I cannot get up and down the stairs..yesterday the wonderful employee Simon did my upstairs shopping..this is the second time Simon has helped me. He is just awesome..all my items delivered to the front cashiers. Once again, thank you Simon for your amazing help. Judy Davey
October 2024
Consistently better prices than other grocery stores. Pretty good selection. At this location you need to be careful when items are on sale because the sale price frequently doesn't match the scanned price, but they will honour the sale price if you bring it up. Not wheelchair accessible.
