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January 2024 by Jen Murray
Prior to the holidays I had an alignment done on my pickup truck. The staff where very nice and service turnaround was prompt. The alignment seems fine after 3 weeks of use. When I paid for the alignment, I was told my sway bar was loose. I was handed a quote to fix it with a subtotal of $346.20. Although KalTire is convenient for me to get a repair done while I work I decided to leave work early today to see my trusted local mechanic as I wasn't sure about a tire shop's advice. My mechanic put it on the hoist and brought me under the truck to show me and explain to me how the sway bar worked. Nothing was wrong with it. It wasnt loose at all. Cost $0. The alignment was my first time using KalTire and after finding out I was quoted for repair not required I won't go back. We're in the heart of Mechanicsville, there's options.
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December 2023 by raie leith
Hands down the best garage experience I've ever had. Friendly and kind staff who know their business and are truly helpful. Also the fastest seasonal tire swap ever! Thanks folks!
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December 2023 by Bryan Delaney
Got the brakes done, quick turnaround and they feel great. Proceed with confidence!
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December 2023 by Ning Zzz
Service is good, but it cost over $340 to do a simple oil change and winter tire swap on a Corolla. Quite overpriced, should’ve inquired more closely about the pricing.
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December 2023 by Andrew Kyrke-Smyth
Great service, nice to see they retained the Frisbee staff
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October 2023 by Kim Moore
Excellent - friendly staff and quick service. I had them repair a tire.
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September 2023 by Vipin Shandal
Quick, very professional. Reliable work done with guarantee. Any concern about tires of my vehicle, I immediately come here and they take care of everything for a reasonable cost.
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June 2023 by Rosie Jones
Excellent service, they saved our day when we got a puncture with our rental car. AND they are nice people. Thankyou very much
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June 2023 by J O Fur
I was recommended this place by a colleague and am pleased to say that I am very happy. Their staff are very pleasant and friendly and prices are fair.
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May 2023 by R G
I got a flat tire a few blocks from their shop and called to see if I could get it fixed. After 21 minutes on hold listening to the elevator music interspersed with them telling me how awesome their customer service was I finally got a hold of someone. I explained that I needed a tire plugged on a motorcycle and the guy interrupted me to explain they didn't do motorcycles. I repeated that I didn't need the tire taken off, I just needed a plug. "We don't have the balancing equipment for motorcycles," he repeated. I reassured him I didn't need the tire taken off, I just needed a plug. "We don't have equipment for motorcycles," he stated. He insisted he couldn't help me. I then called my motorcycle shop (about 50km away) who told me just to go to Canadian Tire and get a plug kit (fortunately I had a bicycle near by). For $15.99 plus tax I fixed it myself in a hotel parking lot. Took about 10 minutes to fix it myself and 40 minutes of cycling.The issue here was, don't tell me how awesome the service is if you can't answer the phone. Second, listen to what I need and you can get paid for it before interrupting to tell me what you can't do. I'm looking for problem solvers, not standard production place. I won't bother taking my car there now either.
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April 2023 by AK McCorkindale
I'm from out of town, bent a rim in a pothole, tire was flat, just rolled in, they had me back on the road in less than 30 minutes, for less than $40. Couldn't of asked for better service.
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March 2023 by Ibrahim Sahin
Always happy with the services I call withing seconds, I have a appointment they are very professional in the services and workmanship.Thanks guys
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December 2022 by Jameel
Great and friendly service. I had a flat, nail in my tire, they patched it up within 30mins without trying to upsell or any slimy sales pitches.
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December 2022 by robert joseph
Friendly, professional staff. Bought new winter tires and had them installed. Good price. They are experienced and had me taken care of in 45 minutes. I will be a repeat customer and will highly recommend them to anyone. Peter.
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December 2022 by Jessica Wilczak
Super friendly and efficient service. My mother was visiting from out of town and had lost a lot pressure in one of her back tires. Even though they were in the middle of winter tire change madness, they checked her tires right away, and didn’t even charge us. Highly recommend!
