9AM - 5:30PM
499 Bank St, Ottawa10AM - 6PM
685 Bank St, Ottawa“Huge shoutout to Brent and the Audioshop team!Really helped me make a decision on a new OLED TV when I was overwhelmed with all of the different options.Once I decided, made the purchase on a Friday and it was delivered to my apartment on Wednesday afternoon. Oh, cheaper than Best Buy for the same model, too.Super helpful, super easy, super great experience with Audioshop! Support local when you can.”
“The delivery team was very respectful.. took off their shoes... should up in time frame and delivered to a second address because the wrong address was on the invoice. They should get a raise... a big one.”
“Great staff, always super helpful
Just wanted to update my posting to say I always to try to attend the free educational sessions Henry's Kanata hosts, and since day one they gave me all the info I needed to buy a camera, the lenses and the equipments I need.
Today I attended the night walk photography session and it was so great, fun and very helpful”
“Excellent Audio StoreI travelled from Montreal to visit Distinctive Audio.The store may not look like much, but don’t let that fool you. It is packed with excellent audio equipment.The store owner (Rheal) is passionate, and extremely knowledgeable when it comes to two Channel audio, especially tube audio.Rheal setup a nice demo. There was no rush, and no pressure. I purchased a beautiful Unison Research tube amp.Highly recommend store.”
7:30AM - 4:30PM
1570 Carling Ave, Ottawa“Fantastic young salesman. I called him 15 minutes before they closed, and did a sprint to pick it up. It was ready at the cash with great advice. Picture of original and replacement cap.”
8:30AM - 5PM
716 Industrial Ave #1, Ottawa“It's merged with Active Tech and is seriously a great place to have in the city for any hobbyist or really anyone who's looking for some random little electronics components, heat shrink, wire, or soldering stuff. Nice to be able to take a look in person to make sure something is the right size or whatever rather than buying online.The staff are also super friendly and happy to help you with whatever you need.Great place.”
“Yiooooo what's good party people?
I had the pleasure of dealing with Anum today for my mobile phone, and Youssef the manager hooked it up with the home internet! They tried their best to hook me up and I am leaving 100000% blessed today!
50$ x 2 gift cards! I am leaving a happy camper! Thanks a million for your help, more people need to reach this place. Customer service and care is phenomenal. Appreciate you guys! One Love!
Romulus "Da Fat Panda" Prime”
10AM - 8PM
279 Laurier Ave W Suite 100, Ottawa“I went there on September 4, 2024, to buy some cellphone stands. An associate by the name of Najeem was helpful in locating some. He was very friendly and was not intimidating to approach if you required any assistance.
When I went to check out, Michelle was the cashier. He had a great smile and was very personable. Also, he was more than happy to give me extra free plastic bags when I requested extras.
Overall, my experience at Canada Computers at the Ottawa Downtown location was great, and I would definitely go there again.”
10AM - 5PM
695 Bank St, Ottawa“I have been there twice since I found this place, Metro Music has a great selection of Seagull guitars, and accessories. Danielle was such a lovely lady, the day I called her to ask for guitar informations, she suggested me to come to the store and try the guitars myself and I did. She was really patient and considerate, I have got many useful information about the sizes of guitar, playing postures, etc. We really took time to try different size of guitars. Thank you so much for the help!! I’m so happy to get to meet you. —— Maggie”
10AM - 8PM
617 Center St, Ottawa9:30AM - 7PM
110 Place d'Orléans Dr Unit 0200, Ottawa“2022 UPDATE: met with the manager today and she was very nice.I wish they had some pop socket auto attachments.….. …..Previous exp:Not especially happy about their customer service at this location. After waiting 10 minutes at gate as there was 3 people inside. A young man asked me what I’m looking for. I say popsocket mount. He says oh ya we have those then goes to check and I don’t see him for another 30 minutes!Meanwhile a woman working there doesn’t care about anything it seems just wandering around. A Filipino woman sitting on the ground in front of counter, waiting for her cell phone that took ages.It was a scene that could have played at the theatres lol..I like the store though and I’ve spent thousands and thousands of dollars at Best Buy over the years. This mini location is so convenient!”
10AM - 8PM
1777 10th Line Rd Unit C2, Orléans“Rather than purchasing a new computer, I signed up for an upgrade on my all-in-one desktop. All 3 technicians that I worked with (I believe were Steven, Patrick and Moussa) were all very helpful and knowledgeable. They only charged me for work they felt was necessary. So far my computer is running quite smoothly and much faster!”
10AM - 9PM
50 Rideau St, Ottawa“After my daughter’s brand new iPhone 15 was stolen, I spent three exhausting hours at the police station and made numerous calls—five to Apple (where I was advised not to go into the store to ask for help) and eight to my provider, Telus—only to find no one could help mark the phone’s IMEI as stolen. It was incredibly frustrating, especially since my daughter, an 18-year-old university student, depends on her phone not only for her studies but also to commute over an hour each way for school. Despite my hesitation and frustration with the lack of support, we decided to try our luck at the Apple Store in Rideau.
When we arrived, I shared our story, and Santiago (I hope I’m spelling his name correctly) overheard our conversation with his coworker and immediately showed empathy and understanding, and was eager to take on our case. Although he was busy with another client, he made a point to help us as soon as he was free, even going so far as to reach out to a personal contact at Telus. Despite all the calls I had previously made to Telus myself, Santiago’s persistence and connections made the difference—I finally had confirmation that the stolen phone would be marked as such.
While it was a huge financial hit to have to buy another $1,500 phone, Santiago’s kindness and commitment to resolving our problem really put my mind at ease. Thank you, Santiago, and the team at Rideau’s Apple Store, for turning an awful experience around.”
“I visited the store today with my family, five adults, two kids and three devices with issues. Everything got sorted, everyone had some fun? Lauren was fantastic, really patient and knowledgeable. Thank you!”
10AM - 8PM
380 Coventry Rd, Ottawa“"Hamid is an outstanding advisor at this Best Buy location. He's assisted me several times, and his friendly demeanor, patience, and expertise have made each experience exceptional. Hamid goes above and beyond to ensure I have all the information I need, especially when it comes to TVs. He takes the time to answer every question thoroughly, which really helps when making such an important purchase. If you're in the market for a new TV, I highly recommend reaching out to Hamid—he’s knowledgeable, approachable, and genuinely committed to helping customers make the best choice!"”
“Vistek is always a good experience because of its outstanding customer service. I have been a customer of Vistek for many years, purchasing all my cameras, lenses, studio lights, and accessories from them. My latest purchase was a camera that might have been a bit too advanced for me, but embracing the challenge and my photography addiction, I went ahead and bought the "too much camera."
While it's a fabulous camera, I found myself overwhelmed with navigating some of the settings. I dropped by Vistek today and had a fantastic session with Mark Dalpe. He patiently helped me understand the settings, practiced with me, and even took the time to write down the steps. I am incredibly grateful for the time Mark spent with me, helping me avoid the frustration of almost giving up on this expensive camera. Thank you, Mark, and thank you, Vistek!”