-
May 2024 by Goeland Mouette
always bought shoes here, but I feel really bad,nobody say hi when I walk in the store,the young man and young lady just talking to each other behind the counter.unprofessional and impolite!
-
May 2024 by Наталия Кирасирова
I know all the advantages of these shoes, because I am in Ukraine with themworked. And I understand what the service should be like. We walked in and felt the sidelong glances of the salespeople. This is bad.
-
October 2023 by Sylvain Quach
Shoes are great quality and the staff (Anando and Mustafa) are very helpful and knowledgeable. I love my dress shoes from here!
-
June 2023 by Ty Bova
Service was exceptional. I very much appreciated the level of service and knowledge level of the sales associate who helped in my decision to purchase shoes, she had a total understanding of what I needed and what would best serve my needsI drove from the other side of Ottawa and would do it again to buy shoes i had been to several stores prior to finding this one, it was by far the best. They had excellent inventory for my popular size feet! I went to several stores prior to making this purchase.
-
February 2023 by Alex S
A nice little store for those who like Ecco footwear. Their shoes, boots and sandals are quite expensive but they come with Ecco comfort and quality.
-
February 2023 by zeina mawla
I like to go to that store it's a really good quality and I receive excellent customer service from David he's very polite and have a beautiful smile and he helped me he is an amazing
-
September 2022 by Yassine Djenidi
Very high quality shoes. I have serious back problems and ecco is the only shoes that made me feel comfortable and I could work for hours.The team there are very friendly, lots of attention, respect and help. good prices and delivery was very fast in just three days. Absolutely I recommended this place!! and I will go there again!!
-
August 2022 by Richard Logan
Without a doubt this is the best service anywhere. And Hayley spent a great deal of time with my wife and the service was so incredible she purchased 2 pairs of shoes. Well done Hayley, Thankyou ECCO
-
June 2022 by Zied Ouinniche
So, I came in about less than a week ago to look for dress shoes. After looking and finding the right pair, I bought them. When checking out the employee told me "You can return the shoes upon 30 days of buying them but they have to be unworn" Sounds all good. That was Saturday June 18th. I tried them around here and there at my house all good and was excited to wear them for my graduation which was on the Wednesday after it, the 22nd.I literally wore them for 15-20 minutes max and had to ask my parents to bring me my other shoes, Hugo Boss dress shoes to relieve me of the pain. Yes, I wore them for that period of time and was extremely disappointed because they looked spot on and went extremely well with my suit. So as soon as I got home after it, I knew that I was going to return them because I can’t wear them. And yes, I know that I can remove one of soles to make space inside the shoe but it kept on hitting my toe and the sides of my ankles.Now, today which is Saturday June 25th, exactly a week after I bought the shoes, not two or three or more weeks, one week and worn for literally 20 minutes tops. I go in the store, ask for e return and the lady which after turns out to be the manager, tells me right away that she can’t do anything about it because they are used. So I was like you know what, ok all good.The I show them to my dad whome knows loads about dress shoes and so on and so forth. He goes in there, explains everything to her but she kept on saying no. He wears cochlear implant’s and can’t hear himself very well when speaking so it’s normal that he speaks a bit louder but the MANAGER was rude and kept on telling him to lower his voice, even though he told her about them, and she changed her tone nad was extremely unpleasant.Are those ways to speak to a customer ? Are those ways to deal with the issues of a customer ? Now tell me, how do you want me to try on the shoes and not be able to not wear them ? She could’ve easily found the solution but she said that bottom of the shoe is not in a condition to be sold. Pardon my French but bullsh*t. I am extremely extremely disappointed and believe me, I’ll not wear those shoes ever again, I’ll not buy a single thing from Ecco ever again and shame on that person because as a manager, that is not a way to treat a client.Still has a bit of hope that this can be resolved but let me tell you something, if you want to buy dress shoes that won’t be "in a non condition of return within 20 minutes of wearing them" don’t go for Ecco or at least the Ecco store that is in Tanger.
-
March 2022 by Julia Desjardins
Great selection, great staff, great prices! TY.
-
March 2022 by Carol Chen
Great service!
-
March 2022 by May Sun
super good
-
March 2022 by Sharon Veraldi
Love this store. Great selection of footwear. The staff is attentive and helpful. If your looking for good quality footwear, this is your place
-
March 2022 by YANGYANG MA
Good shopping experience, many high quality, fashionable shoes with an incredible discount.
-
March 2022 by xue fei
You can buy Ecco shoes on a very good price here and sales people there are so nice and helpful.
