This Dollarama store offers a normal selection of items with a good layout and recent renovations, including automatic doors and more aisles. It is a busy location in Ottawa, often crowded with long lines, especially at checkout. The store now has self-serve checkouts, which some customers feel should be balanced with in-person cashiers, as the absence of cashiers leads to longer wait times. Many reviews mention the need for more staff and cashiers to improve service and reduce lines. The quality of products varies; while prices are low and some items, like food and decorations, can be of decent quality, others may not meet high standards. The store has been moved to a larger space near Winners and Value Village, with recent upgrades, but security concerns have been noted due to the presence of individuals who might pose safety issues. During the COVID-19 pandemic, employees helped enforce social distancing and safety protocols, although some customers do not follow these rules, causing tension. Overall, Dollarama provides a wide variety of products at low prices, but improvements in staffing and safety measures are needed to enhance the shopping experience.
