The Kanata Costco Pharmacy offers an exceptional service to its customers. The pharmacy staff has been praised for their professional and prompt customer service, with the manager and employee Kewaan receiving particular recognition for their excellent assistance. The pharmacy's online portal is highly convenient, providing customers with easy access to information about their prescriptions, refill dates, and tax receipts. Customers also appreciate that a Costco membership is not required to purchase medication, and that the pharmacy's prices are generally lower than those of competing pharmacies. While the pharmacy's service is generally praised, there have been some instances where the administrative staff's customer service could be improved. Some customers have reported being cut off or receiving poor responses to their requests, which can be frustrating. Additionally, the pharmacy may occasionally face challenges in stocking less common medications, requiring customers to seek alternatives. Overall, the Kanata Costco Pharmacy is a reliable and affordable option for customers seeking quality pharmaceutical services. The pharmacy's commitment to customer satisfaction, combined with its convenient online tools and competitive pricing, make it a popular choice in the local community.