Computers in Ottawa, ON

“I went there on September 4, 2024, to buy some cellphone stands. An associate by the name of Najeem was helpful in locating some. He was very friendly and was not intimidating to approach if you required any assistance.

When I went to check out, Michelle was the cashier. He had a great smile and was very personable. Also, he was more than happy to give me extra free plastic bags when I requested extras.

Overall, my experience at Canada Computers at the Ottawa Downtown location was great, and I would definitely go there again.”

“Rather than purchasing a new computer, I signed up for an upgrade on my all-in-one desktop. All 3 technicians that I worked with (I believe were Steven, Patrick and Moussa) were all very helpful and knowledgeable. They only charged me for work they felt was necessary. So far my computer is running quite smoothly and much faster!”

“I had a 36” X 48” banner printed at the Orleans Store and it was lost in shipment to the Kanata(Terry Fox) store for lamination. JOEY didn’t miss a beat when I brought her my predicament. I needed it soon and without hesitation she fired up her big printer and even bigger laminator apparatus. It was done in less than 20 minutes to my utmost satisfaction. Thumbs up to the store manager who gave the okay for the print job to go ahead. Thank you Staples Kanata for going the ‘extra mile’ to satisfy a customer!!”

“After my daughter’s brand new iPhone 15 was stolen, I spent three exhausting hours at the police station and made numerous calls—five to Apple (where I was advised not to go into the store to ask for help) and eight to my provider, Telus—only to find no one could help mark the phone’s IMEI as stolen. It was incredibly frustrating, especially since my daughter, an 18-year-old university student, depends on her phone not only for her studies but also to commute over an hour each way for school. Despite my hesitation and frustration with the lack of support, we decided to try our luck at the Apple Store in Rideau.

When we arrived, I shared our story, and Santiago (I hope I’m spelling his name correctly) overheard our conversation with his coworker and immediately showed empathy and understanding, and was eager to take on our case. Although he was busy with another client, he made a point to help us as soon as he was free, even going so far as to reach out to a personal contact at Telus. Despite all the calls I had previously made to Telus myself, Santiago’s persistence and connections made the difference—I finally had confirmation that the stolen phone would be marked as such.

While it was a huge financial hit to have to buy another $1,500 phone, Santiago’s kindness and commitment to resolving our problem really put my mind at ease. Thank you, Santiago, and the team at Rideau’s Apple Store, for turning an awful experience around.”

“I visited the store today with my family, five adults, two kids and three devices with issues. Everything got sorted, everyone had some fun? Lauren was fantastic, really patient and knowledgeable. Thank you!”

“"Hamid is an outstanding advisor at this Best Buy location. He's assisted me several times, and his friendly demeanor, patience, and expertise have made each experience exceptional. Hamid goes above and beyond to ensure I have all the information I need, especially when it comes to TVs. He takes the time to answer every question thoroughly, which really helps when making such an important purchase. If you're in the market for a new TV, I highly recommend reaching out to Hamid—he’s knowledgeable, approachable, and genuinely committed to helping customers make the best choice!"”