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October 2023 by 초롱초롱
The young men works there is arrogant and make me feel uncomfortable, he didn’t try to help and check through if I take any merchandise with me when I left. I am wondering if it is because I am a young Asian girl who is relatively a minority shopping there. He even tried to cut through his black colleague to help me which is really disrespectful.
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September 2023 by Mara Wheelehan
Extremely friendly associates, great customer service from a black man who helped me find great pieces for work
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September 2023 by Naomi Campana
Kim and Marcel are the reasons why I keep going back. They're amazing ??
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June 2023 by Mohammad Gh
Beautiful boutique, quality accoutrements and professional service.
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January 2023 by Paul Mc
I entered the store to inquire about the crested CM sweater on display. I had 3 of them at one time. The orginal sales clerk was polite and professional (5 star). I hope her efforts are recognized. Then another clerk interjected and insisted they did not have my size (xxl). Icy. It felt like she thought I didn't fit their target customer profile. The original clerk then produced an xxl from off the rack. If it was around $65 I would have bought it but not for $125. I said I would come back when it goes on sale. The second clerk said it doesn't go on sale. They are having a 30% Off Everything sale with "some exclusions" (small print). Then a third sales clerk showed me a sign that said crested CM sweaters are excluded but the website said they are 30% off at the cash.
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December 2022 by Y L
I received great customer service at this location, the staff lady was happy to provide recommendation. Didn't end up getting anything because the sizing is not petite friendly. You could clearly tell it was made for tall people.
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December 2022 by Dr. BB
Worse customer service. Don’t expect any of their employees to welcome you. Rude arrogant and ignorant
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November 2022 by Karen Grace
I stopped by the Rideau location on my break after 6+ different stores of various price points trying to find a dress for a country, outdoor wedding. When I entered I was greeted immediately, given a minute to browse and then approached by Anna to see if I needed help. At this point I was done trying to sort myself out with no luck and gave a slightly picky list of wants in a dress. Anna listened and showed me around to dresses that were various styles but all met what I was looking for. She remained close enough to the fitting room to be available without being intrusive or pushy. ALL of her suggestions were on point. She gave great feedback and helped me decide which dress to pick. I was so delighted with her engagement that I complimented her and made sure the leader knew how much I appreciated her. She was genuine in her desire to help me and a complete pleasure! I later found out this was her 1st job and 3rd shift! Well done on an amazing hire! I will be back for more help buying clothes and hope Anna is working.
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November 2022 by Matt Mars
Great service, everyone there, especially Badr was very helpful when my girlfriend needed some new business wear.
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November 2021 by Natalia
Stay away from the Rideau CM Store. Very poor client service experience. The staff is rude, and it's difficult to make a refund because of irregular store hours (I had to make a trip three times with no luck). Also, they give gift cards instead of money refunds if you paid with PayPal online, which is unacceptable. Will not be going back or recommend to friends.Besides, tired of seeing only super skinny and women modeling Club Monaco fashion. Women's bodies are different - we want to see how the clothes would look on different body types. It's time for change!
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November 2019 by David P
I liked the Club Monoco at the Rideau Centre. It had a good selection of men's wear unlike other Club Monocos that I have visited. The store was well organized. Staff members were friendly and helpful. The store had a good selection of casual and more dressy type clothing. And, because we visited toward the end of the season, we were able to take advantage of some good sales.
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November 2019 by MT
Received great service, clothing is super high quality, store has a great layout. Make sure that if you're a student that you ask for the student discount because I was never told.
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November 2019 by Sarah Lampson
Excellent staff helped me find what I needed in record time!
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November 2019 by Hicham Z.
My favorite brand , good place for shopping.
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November 2019 by G A
Go when you get your paycheck, and shake it all