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July 2024 by janie addleman
We have boarded 3 different kitties over the past few years at Cats' Paradise and have always been totally happy with Hana , Jane and the rest of the crew..the cats are happy too. They are so well cared for and loved and come back to us healthy and unstressed. I wouldn't leave the cats anywhere else, ever.
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April 2024 by Kestrel Cote
Never checks emails. Doesn't reply to inquiries from the contact form on their website.
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October 2023 by Brian Jones
They took great care of our little buddy. He really enjoyed the outdoor catio.
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October 2023 by Brooke Peloquin
Our cat had a wonderful 2 week stay at Cat’s Paradise. He’s a pandemic kitty and hasn’t met many other cats, people or stayed away from home. The staff and owner made sure he was really comfortable and more than well cared for. We also had the opportunity to visit ahead of his stay to check out the facilities - which were great! Would highly recommend to anyone looking for a safe and loving place to leave their cat while away from home. Will definitely use their services in the future!
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October 2023 by Ali Watson
We boarded our cat while we were moving houses, and she immediately loved it. They shared a lot of photos of her enjoying the outdoor (fenced in) and she seriously couldn't have looked happier. I will say, our cat is very comfortable around other cats so this is a bonus! The staff were SO lovely and we will 100% be back
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August 2023 by audrey
Hana is so kind and handled our cats gently when she came to pick up & drop them off. It was my first time boarding so I was pleased to see our cats enjoyed their retreat! Finn would not stop running around "chatting" about his adventure to Almonte and Eevie liked the treats and toys Hana kindly gave them ? Photos of the catio were lovely - the outdoor option is wonderful. Next time I'd love to see more of the room they stayed in as I'm unable to drive down to the location. Thanks so much Hana! -F&E
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July 2023 by Amen Jafri
I would never leave my cat anywhere else, but I have to say I get frustrated with how disorganized they can be. This last time was the worst...I got different responses three times when I asked about doing pick up/drop off at earlier times. I would call to double check and would be told a different answer. Then when I did pick up, I wasn't given all my items back (I provided a cloth with my cat's scent and her favourite toy). I called to have it mailed back and was told I needed to drive back to pick it up. We live an hour away and have a baby! It's also not our fault. No one replied back to me. I'm not going to bring my cat here again
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February 2023 by Kimberley Richard
I was quite nervous about leaving our babies with a stranger as the first time we did this (2 years ago at another kitty hotel) seemed to traumatized them. Not the case with the Cat's Paradise. From the photos I saw of our kitties - you could tell that they were at ease. When we picked them up; they seemed content to just stay! I was quite impressed when Hana said that they were going to move them to another room so they could use their water fountain - but this seemed to cause them stress; so they left them in the room they were comfortable in. Catering to their needs is so important. And she really knows her stuff! We are definitely going to use this place in the future and highly recommend to other cat lovers.
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February 2023 by Céline
Cat's Paradise is such a wonderful place for cat boarding. This small business took care of my cat so well. She was there for a few weeks and when we picked her up she was her usual, happy self. The staff there are amazing and kind cat lovers. They gave us printed pictures of her time there. The staff were happy to talk to me on the phone when I wanted to ask how she was doing while I was away. Thank you to Cat's Paradise! I will definitely want to use your pet sitting services in the future.
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February 2022 by Caroline Babin
We babysat our cats for 3 weeks at Cats Paradise & Spa. We are very satisfied with the services provided by Hana. She knows how to take care of cats, the cages are very large and there is an outdoor playground for the cats. I am very confident when I leave my cats under the care of Hana. In addition, Hana takes pictures of the cats during their stay and she gives us a cat toy when we leave. I highly recommend Cats Paradise!
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February 2022 by Jeff Lura
Our spoiled little friend Leo spent two weeks with the folks at Cat's Paradise while had work done at home.I wasn't sure about boarding a cat, but we decided to give it a shot, and weren't disappointed. After a short period of adjustment, Leo had a great time, and we were treated to frequent photos of his adventures.He got a bit sick during his stay, and the staff took quick action, finding him a vet appointment, giving him special care while he recovered, and keeping us informed throughout. He was better in no time thanks to them, and was back playing in a day or two. They even groomed his long fur for us, and gave some great food and treat suggestions!We're completely satisfied, and it's wonderful to know we have a welcoming, professional, happy place to leave our cat when we travel!
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February 2022 by Valerie
We sent our cat to Cat's Paradise Spa while we were moving and we are 100% satisfied with the service provided. The spa is nice and clean, lots of enclosed outdoor space for cats to climb and play everyday. I wanted to know at some point how my cat was doing during his stay and Hanna returned my call quickly. I think our cat had a good time, he came back to us in a good, cuddly mood. I would definitely send my cat there again in the future and have my mind at peace that he's going to be just fine!
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February 2020 by Kevin S
They take wonderful care of your cat. My cart loves it here
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February 2020 by Kyle Peters
Aptly-named! Really a paradise for cats, with a wonderful, trustworthy, and caring owner.
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February 2020 by Jane Martin
Our cat was traumatize had direa stuck to her and she didn't eat for 8 days when we brought her home, and when we call the spa to find out what she ate while in their care no one returned our calls so we could tell the veterinarian not a good place for all cats.
