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September 2024 by Daniel Aguirre
Despite the reviews left on here, and no other convenient time to drop off my packages, I decided to try this location. To my surprise the 2 ladies here were very friendly, happy and efficient. I can confirm that the older lady isn’t here anymore ? guess they finally read everyone’s reviews lol It’s time to give this location a chance guys
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January 2024 by Cat Tennant
I feel obligated to leave this review as a previous review was very unkind to the girl who helped me today, Fatima. She was exceptionally helpful when I had several questions and helped me trouble shoot the best way to send my parcel. She handled multiple customers with different issues at a high-pressure time of year (week before Christmas) and was friendly in her service to all. I agree with other reviewers that this office should have better staffing at peak hours, as a line can quickly build with only one person working. That said, Fatima was a credit to her office today and I had a great experience in her capable hands.
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January 2024 by Vinnetou Winnetou
Massive line up at 16:00. No sense of urgency at counter.
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October 2023 by Galina Privalova
I am very grateful to the postal employee, a young girl who worked today on October 14th. She was very polite, friendly, responsive and very helped me with sending important documents. Thank you very much!
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September 2023 by Federico Lleras
The customer service is terrible. Lots of attitude for no reason.
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August 2023 by Anna K
Very poor service. Employees are disrespectful every time I visit. I’ve been going here for years now and it hasn’t changed. Recently they’ve been very short staffed and put papers on the desk saying “they’ll be back in 15mins”. This place needs to hire new staff to maintain a kind and reliable environment.
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August 2023 by Gladys Gimenez
I'm a regular customer and they might be short staffed sometimes but they are friendly and kind. I'm against that earlier comment, Every person needs they're break. You can wait 15 min, it's not the end of the world.
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June 2023 by Afy C
Fatima and some other old lady were very rude and unapproachable. I have been mailing parcels for poshmark for the longest time and I have never come across such rude Canada post staff. First it was; don’t use the tape ?! Like are u kidding me. I usually drop off parcel and get reassured that my parcel would be scanned. Do you know that it has been more than 16hrs and yet I haven’t received confirmation?! It’s really sad that canada post would place such staff in their business
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June 2023 by Jiaheng Xu
Josee-Anne is both efficient and professional. Helped me many times with my shipping needs with great customer service.Plus, this location has great opening hours that allows me to ship stuff after my 9-5 work.
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June 2023 by Megan Chamberlain
The staff at this particular location should go on a course to learn what customer service is. I've had multiple encounters with different staff and what I observed they absolutely despise working there.They come off as rude and arrangant. From teens to elderly folk. Does it kill them to smile or ask how can I help you?As mentioned in the previous reviews.... The elderly lady needs to go!!!
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May 2023 by Tr Bluecoat
Seems like there totally no help keep getting me & the sender go around in circles and wait for long amount of time have lost a large box with a lot of items that were high end & they totally ignoring us for the huge box that disappeared in thin air… they’re no help…
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April 2023 by Lauren Berg
Lineup is always insanely long...at the busiest time of day there's only one attendant.
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February 2023 by D. Morin
I recognize I seem to be a lone positive among the sea of negatives, but these guys get five stars for having the best hours of any Canada Post around the area. Love that they are open late.I see all the negative posts about the lady with grey hair at the counter. I've had her more times than I can count and I don't mind her. Maybe she won't give you a big smile, but she is very fast and efficient. She knows her stuff inside and out as well. I'd rather have speedy service and get out of there faster than a smiley employee that doesn't know what they are doing. Fortunately most of the staff here is solid.And for everyone that thinks this place is bad, try mailing something to the USA from the Colonnade location and let me know how that goes for you.
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February 2023 by Jason
If a package requests a signature or duty, they do not even attempt to deliver it. Since Canada Post refuses to provide the paid for service, its literally a scam. Useless. Do not use them.
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February 2023 by abelucious
I guess I don’t need to write much , the reviews here are very telling , what a bad experience getting things shipped or received with Canada Post , never again .
