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March 2024 by Alex Ducharme
Not enough staff. We barely saw our waiter and when we did he was in such a hurry.
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March 2024 by Dave McGrath
Love it here! Fantastic pizza and service. My only complaint is that when you select the 20% tip button on their machine it ended up calculating on the after tax amount which is shameful and amounts to an actual 22.6% tip, not my intent. Very misleading to customers. Next time I'll tip less to make up for it and select lower tip amounts because of this practice. Back to the calculator method on pre-taxed amount I guess as some restaurants are sneaky about this. Would have given them 5 stars otherwise.
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March 2024 by Shuvankar Saha
This is one of the best place to eat pizza in entire Ottawa and its suburbs. The place is usually busy but the quality of food and service is phenomenal. The manger and the staffs are super helpful and addresses each requirement very well. I had some issues with my pizza last time and they fixed it with a special treat. I do no see such generosity often. The taste of pizza is really really awesome. I prefer chicken options with veggies. They are good!
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March 2024 by Taj Gibson
Ordered nachos with chicken. My toddler started vomiting right when she got home.
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March 2024 by lauren montague
mike slayed.
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March 2024 by Thomas Brennan
Went for an early dinner. The wife had the salmon bowl, and I had a NY steak. Both meals were very good and we both had cheesecake for dessert. Our waiter (Mike) was very friendly and attentive.
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March 2024 by Maggie Best
That was an experience. The servers forgot about us and are food took forever it come out. Every time we needed somthing, we had to flag someone down. We had 4 servers and somehow no service. Food was good as usual but dang guys cmonnnnnn. We were there for like an hour and a half ):
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March 2024 by Tammy Arsenault
My husband myself our daughter and grandson went to this location Saturday late afternoon. I had ordered a hamburgar which I could not eat as very dry. Our server Mike came over and I explained why I had not eaten my burger (I was going to pay for it anyway) he got his manager this is where the service was above and beyond. She got me another burger to take home as we were doneShe also took this off our bill but most importantly thanked me for saying something as after ahe had investigated said something was not working properly in the kitchen and I likley prevented other complaints. I was so impressed no one ever thanked me when I said something was not right. Both Mike and the manager should be applauded by Boston Pizza for the customer service that was provided. I have tild everyone about this interaction. Well Done
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March 2024 by Gordon McMillan
We went at lunch time. Michael was friendly and not over bearing. Took time to inquire how we were. Music wasn't too loud. We could enjoy conversation without struggling. We all had individual pizzas which were tasty and lent itself well for sharing.
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February 2024 by Vincent AUBE
Mike was very helpful and made sure we were served as fast as possible in a crowded inviroment???
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February 2024 by Dianne Steele
Food was great. Mike was a terrific server.
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February 2024 by Jeremy f
Our waiter Mike was truly one of the greatest waiters I’ve ever had. 10 out of 10
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February 2024 by Rikesh Mistry
Mike our waiter is the best! Such a great attitude and approach. Food was solid - overall.
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February 2024 by Debbie McGugan
Had a wonderful lunch with my husband and granddaughter. The staff was lovely, particularly our server Mike the redhead! We will definitely be back soon!Kid-friendliness: Everyone was very welcoming and engaging with my 18 month old granddaughter!
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February 2024 by Erica Dunn
atrocious customer service and chippy manager who interrupts while you're speaking.
