The Apple Rideau store is a reliable and consistent destination for Apple-related services in the Ottawa area. The staff are engaged, motivated, and passionate, offering prompt assistance to customers. The store is praised for its efficiency, with short wait times and a welcoming atmosphere. While one customer had a less than ideal encounter, the overall feedback suggests Apple Rideau is a top-notch location for Apple services. The store has received positive reviews for its customer service, with staff members such as Santiago, Yalda, and Jason being highlighted for their professionalism, knowledge, and commitment to resolving customer issues. Customers have appreciated the staff's empathy, understanding, and willingness to go the extra mile to ensure a satisfactory experience.
I had an AMAZING experience with Ryan. He was patient with all my questions and gave me his HONEST unbiased opinion when recommending phones. I can not thank him enough !
December 2025
Shivam was very kind and helpful while assisting us with purchasing AirPods Pro 3s. I appreciate his patience with all of our inquiries. Thank you so much!
December 2025
I purchased the iPhone 17 Pro Max, Apple Watch Ultra 3, and AirPods Pro 3 today, and Jacob made the whole experience smooth and enjoyable. He’s a great professional and genuinely friendly. Highly recommended.
