The Apple Rideau store is a reliable and consistent destination for Apple-related services in the Ottawa area. The staff are engaged, motivated, and passionate, offering prompt assistance to customers. The store is praised for its efficiency, with short wait times and a welcoming atmosphere. While one customer had a less than ideal encounter, the overall feedback suggests Apple Rideau is a top-notch location for Apple services. The store has received positive reviews for its customer service, with staff members such as Santiago, Yalda, and Jason being highlighted for their professionalism, knowledge, and commitment to resolving customer issues. Customers have appreciated the staff's empathy, understanding, and willingness to go the extra mile to ensure a satisfactory experience.
seb was great! He helped me purchase my new apple watch. Great experience will return
October 2024
I visited the Apple store, and Yalda was incredibly helpful. She was professional, knowledgeable, and quickly resolved my issue. Great customer service experience!
October 2024
Yesterday went to the Apple Store in Rideau. We had an appointment with Jason, he helped our daughter with her computer. He was great! Patient and knowledgeable ! Thank you Jason for the great customer service!
