Michaels is a household staple for crafters and artists, offering an expansive assortment of popular art supplies, fabric, canvases, yarn, frames, floral items, beads, Cricuts, and more. The Oshawa branch provides friendly and helpful service, with staff noted as knowledgeable and patient, especially in the Custom Framing section. The store has a wide selection, including perfect fabrics for projects and all necessary party supplies like decorations and balloons. However, some customers note prices feel noticeably higher and mention that help in specific departments like Cricut can be lacking, with staff sometimes directing them to online videos. There is also a desire for a fuller range of professional artist products, such as Windsor Newton items, to avoid ordering from the US.