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August 2024 by Dave Douglas
Originally I had written and gave Jim's a bad review. The owner and I have resolved our issue. I have always used Jim's towing and after the disagreement between the owner and I, they are making good on the problem. I will not hesitate to give Jim's a call the next time I need a tow in the future and return as a repeat customer.
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August 2024 by Edward Estabillo
Waiting for them for almost 3hours to boost my Car, it’s only 4km the distance between my house and their workshop. Worst
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July 2024 by alicia campbell-excell
Definately made us feel at ease and that all would be well with the vehicle. Competent, friendly, and careful. If we ever need another tow, we'll call these folks for sure. Thanks very much!!!
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March 2024 by raza ahmad
Absolutely abysmal service at Jims towing ! Beware—if you value your vehicle, think twice before using their services. They managed to leave a significant dent in my car, and of course, dodged any responsibility for it. It's clear that they don't give a damn about the vehicles they tow or the people they're supposed to be helping. Inspect your car with a fine-tooth comb before you leave their lot—if you don't, you might just end up regretting it as much as I do now. This isn't just a warning; it's a plea to avoid the headache and disrespect I endured. Steer clear!
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March 2024 by omar quraishi
had my car impounded for two week a tesla with low charge. Asked the owner of the towing company and workers if i can bring my charger to charge to avoid it dying, the owner has a tesla himself and he declined to help me out, when i went to go pickup my vechile. I see a TESLA charger there. All they needed to do it for 2-3hours for extra charge to be safe but rather did not, he insisted that if i pay to get the whole charger installed can range from 600-4000$ that would work if not he cant do, He insisted this offer even though he had already had a charger, Clearly they are looking to nickle and dime everyone. Very bad service and experience overall. covering plates.
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March 2024 by Info Durham Cleaner
worst towing company in the durham region,Picked up my car at 8 pm, and they had a worker there but they charged extra for after hours release.spot smells like cigarettes and very dirty
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February 2024 by Angel Lynn
Friendly, compassionate and nice service
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February 2024 by Angela Fleming
I just want to thank the guys that were on staff the other night. Our daughter was in a wreck and her car was towed there. She was able to wait inside until we could get to her( we are from out of town ) the guys that were working were very friendly and knowledgeable and compassionate. Thank you again.
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February 2024 by lisa tompkins
Tobin was there to my car fast. great service . thanks
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January 2024 by Natasha Lawrence
I’ve dealt with this company three times in the past. A return customer, I won’t be again. I’ve never been spoken to the way I had been by anyone at the company as I had by the ever so pleasant receptionist they had on that night.On top of this, their rates are exceptionally higher than their competitors. Their turn around time offered despite the difference in fees, is also longer.I was able to get a tow to my home completed, before Jim’s towing suggested time frame for arrival to service. It was also cheaper.
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January 2024 by Opulent Explorer
Fast and reliable service. They’re committed to great service and surely exemplify it. Definitely a recommendable one.
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December 2023 by Abdul nafe shizad
Great job and thank you so much for your reply
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November 2023 by Detombe
Called and they showed up within 15 mins. Dropped my truck off the mechanics and drove me home (was close to the shop.) They have a contract with the police so you get government regulated rates.
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November 2023 by Jenna Morrison
So respectful, Lenny was so nice. Highly recommend them.
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November 2023 by Suhel Patel
Very nice service, genuinely working
