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February 2024 by Eric Macarthur
Received a gift card for mastermind toys at Christmas for our son and we were told we cannot use it due to some CCAA court process and were told that we cannot use the gift card at all. Very disappointing. Will have to discard of this as no refunds or anything can be done.
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November 2023 by Gregory Hillsdon
Excellent selection of toys and games. Service is always excellent and I love the gift wrapping service. Prices are fair for the high end goods they sell.
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June 2023 by Chels Bird
Excellent customer service! I went to this location for birthday gifts, and they helped me carry out all of my bags to my truck.
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March 2023 by Jessi Sharp
We love this place! Best place to find a birthday gift, so many items not available anywhere else in the city. Free gift wrapping too!We always find great gifts here. They even had a whole shelf of Bluey items! Great books, STEM sections, costumes, Lego, arts and crafts, coding, Leap Frog, unique board games, outdoor activities (like sleds) and pool toys! Saw huge Our Generation doll display & TY babies/stuffies as well if those are your things.Excellent ample parking, and super kind service. Best toy store in the East End hands down.
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March 2023 by Robert Lariviere
Love this place really cool and unique toys for my son
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December 2022 by Samuele Anthonin
Great customer service! Friendly staff! Wxpert gift wrapping. I like the selection of games and toys that you can get for babies and kids of all ages!
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November 2022 by Jennifer P.
I never went to Mastermind Toys before my little nieces were born, but now I'm there all the time, lol. They have really cool toys, many of which are educational and promote creativity. They also have stuffed animals, which my nieces also love. I recently scored some Halloween themed stuffies post-Halloween for 75% off ;)They have boardgames, arts and crafts, and kits to make your own soaps, lip balm, bath bombs, etc. They have toys for kids of all ages and adults who are young at heart, lol. Staff are always super friendly and helpful. I have never had a bad experience at Mastermind Toys.This location is at Place d'Orléans Shopping Mall, but it is not connected to the mall. It a free-standing store across the mall parking lot. From the mall, exit at the Rexall Pharmacy exit and you'll see Mastermind Toys across the parking lot. The store is fairly large and well organized. They often have specials and discounts. Their regular prices are too high either. If you have kids in your life, I would recommend checking out Mastermind Toys.
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October 2022 by Chantal Harper
I had a hard time finding the prices and cashier paid more attention to her colleague rather that customers. Too much chit chat.Update: Today I had the best service. Very friendly
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October 2022 by Sandra (Co Co Love)
Its entertainment for young and old. Sometimes I need a lego break, its my way of doing something creative. This is the store its grand and I can loose myself and let my imagination run. Even the staff have smiles. You gotta check it out!
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October 2022 by Martin Baxter
Found exactly what I was looking for here. Great selection of products and for what I was seeking this visit, the prices were competitive so it was worth the drive (vs online shopping)
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August 2022 by Nicholas Houle
love this store, they have great Lego sets!
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June 2022 by Jim Purchase
Update 2022: place is very neat and tidy.Some nice Lego box’s here.…….I am subscribed with this store for points so we get coupons all the time. They have a wide assortment of children’s toys, books, Lego, etc.
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May 2022 by Sameer Ahmed
Amazing customer service, the attendant was perfect at guiding me to the product which saved me lot of time..I would say a lovely place to shop for kids and babies gifts.
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January 2022 by Taylor Mah
Store manager Jessica for this location was helpful beyond words. Going back to November when an order was placed because the website had all the items stocked at this location allowing us to get x savings back when spending over $100 (little did we know that Mastermind head office uses an antiquated inventory tracking system which only updates once per night) only to receive a note after the order was confirmed that at least 2 of the items were not actually at the Orleans store. Jessica stepped in and ensured the savings were provided after Xmas with one of the qualifying items having to be acquired from another Mastermind 500km away! She went out of the way to honour the savings albeit splitting 2/3 of the order with another store. Thank you, Jessica.
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November 2021 by Julie Quigley
Free gift wrapping. When searching for items they point you in the direction instead of showing you where it is. I guess management dictates this so you spend more time in the store but it just angers me so I just ask again if I can't find it.
