-
January 2024 by Russell Baylis
Cassie who works here is an all star. She helped us out for quite a while and is incredibly knowledgeable and helpful.
-
January 2024 by Elouariachi Abdelhamid
Exlenet service pas stephaniexcellent experience with STEPHANIE? who tried to help me and find me the product that I need professional customer service 5 stare
-
June 2023 by Arshdeep Kaur
Great selection of children’s toys
-
July 2022 by Ashley G.
This babies "R" Us is conjoined with Toys "R" Us, so its super convenient for some one stop shopping. The store is clean and bright, with washrooms right by the entrance, as well as a roomy family washroom. The family washroom was great, with a comfy recliner for feeding baby and a clean changing area. They even had a bottle warmer on the table. There are kids activities set up on the weekends like drawing and story time, as well an appearance from their mascot, the giraffe. Large parking lot, with designated expectant mothers parking.
-
February 2022 by Maha Chaudhry
All of the ladies in the baby department are amazing! Best location in Ottawa because everyone at this store is very nice and helpful. I had issues with my registry + getting the crib I wanted, but they were able to sort things out for me :). Thanks!
-
February 2022 by Grosse Fidelity
I am giving a five star review because of the people that work there like Kevin and Matt just to name a couple. Though it is a conflicting review as it will be difficult to keep going to Toys R Us at all.I'm a collector of action figures, mainly Hasbro, and with the current increase in prices, for which I understand comes from Hasbro, I can't help but ask myself: what does TRU offer me that can compare with my 15% membership discount at GameStop? Yes I understand that this is a tier level discount but it's still a discount. And I have the ability to preorder what I want there without needing to compete with scalpers.A figure that used to be $33 ($29 two years ago) is now $40-43. As a collector I will pay that price but instead of going to TRU I will more than likely go somewhere that gives me more value as a customer. And before I hear "they are toys for kids" let me say that I doubt parents will want to spend $40 on one figure for their child so this price is catered to collectors.These new prices are bringing domestic figures closer to import prices making imports an valid option for Canadian collectors.I will continue to go to Toys R Us but I'll be looking at sales or stopping by to see the friendly staff.I apologize for the rant I try to be a positive person but this does darken my future collecting hobby.
-
December 2020 by Melanie MacDonald
Was able to do most of my kids Christmas shopping
-
December 2020 by Nirvana Dhanai
After visiting both BabiesRUs and BuyBuyBaby about 20 times we were finally able to decide on stroller and car seat thanks to Olivia. She was incredibly helpful and answered all of our questions even if it meant going back and forth to consult the manual just to make sure she gave us the right answer. Thanks Olivia!
-
December 2020 by Cathy Chambers
Great store. Impeccable!! Staff go above and beyond and provide amazing advice. Christine was incredibly helpful and knowledgeable!! Keep it up
