This LCBO location in downtown is busy due to highway and cottage country traffic, often resulting in low stock. Despite this, it offers a wide selection of products, with many items that are hard to find elsewhere. Customers appreciate the knowledgeable and friendly staff, who are always willing to help and provide good recommendations. One employee was especially helpful in locating a specific bottle of sherry that was not clearly labeled, demonstrating their willingness to assist. The staff members are described as polite, kind, and compassionate, making shopping experiences pleasant. The store is fully wheelchair accessible, with curb ramps and accessible parking nearby, although some ramps have metal grates that can be challenging for wheelchairs. Parking is generally available, with some spots across from the store. Customers often mention staff members by name for their excellent service, and many feel the staff go above and beyond to help find the right products. Overall, this location is known for its good selection, helpful staff, and accessibility, making it a popular choice for shoppers.