“I ordered a 2024 Polaris VR1 Boost snowmobile from Jamie in March 2023. The trade in value Jamie offered on my 2021 Polaris snowmobile was very fair. In late August, Jamie texted me, advising that I could drop off the trade in and then in early December, Jamie contacted me advising my new sled was ready for pickup at the dealership. Throughout the process of the spring order of my new sled, the trade in and then the delivery of my sled, Jamie kept me up to date and well informed. At the delivery, Jamie included a jug of oil, a Byers Equipment Motorsports hoodie sweatshirt and the first service of my new sled as free items. I was made to feel like he really appreciated my business, even though I had never purchased anything from Byers before. During the initial uses of my new sled, Jamie was available via his personal cell phone to offer assistance when I had questions about my new sled. I drove from Huntsville to do business with Byers in Orillia and Jamie hasn’t disappointed.February 23rd, I took my new sled to Byers for the scheduled first free service at 800 kilometres. T Anderson was the service technician. When I picked up my sled the same day, he took the time to explain to me a few adjustments that he had made to the suspension, at my request and offered further suggestions if I feel the need to make further changes to the suspension. I was grateful for the patience and time he spent with me. It shows the commitment that the staff at Byers have for their customers.I have really enjoyed the 2024 Polaris VR1 Boost snowmobile I purchased from Byers Equipment Motorsports and will definitely be doing business with them again.”
“Had to have our truck towed to Thor with no warning to myself or them, before I even had a chance to call Casey had me booked in, service tech assigned to it, text updates sent to me and the truck was completely repaired and ready to go within 48 hours hours. Very well done Thor Motors especially in the case of a random truck appearing on your lot at midnight the night before. Well done!”
“They look after you very well and when you get you car back like you just bought new one the best place to go they go above and be on for you the detailing in side and out they have the best team working to make customers happy great job team”
7:30AM - 5PM
84 Dunedin St, Orillia“Absolutely the BEST automotive supply store.
Enough said.
Extremely knowledgeable and friendly staff.
You will never have a bad experience here.”
“Broke a leaf spring first thing Monday morning on my 5 hour trek north from Niagara , these guys pulled my truck In , fixed me up right away so I could continue on my way safely.Great customer service!”
“Ive never used this auto parts company before-the usual is can tire-and they arent great lately at the best of times.So instead of driving further and finding out its not in stock-a usual occurance-i stopped in.I have a 1927 ford roadster with a 1953 flat head v8-so it needs non detergent oil and a zinc additive..Can tire said they had it-i saw the price for it..Great counter staff -he went back and searched and found what i needed and saved me the drive and close to 20.00 difference in price.!Needless to say i know why the phones are constantly ringing and alot of customers coming in..i will be using them from now on..Thanx for your help!”
“I was there twice . Once for an oil change and another time for changing my tires. Both time , their customer service were very professional, and they explained the services that were being offered to me.”
“Ordered many things over the years, for several different vehicles. Most recently, I ordered a tonneau Trifold cover, running boards and some mud guards for my truck. Couldn’t be happier with Dan and the gang at Action in Orillia. Great place to shop, great customer service and reasonable prices.”
“By far had the service a man can ask for, Wrong engine information was passed of to me and when I had and engine I could not use, the helped me every step of the way to get it restocked to them.Class act service and everything comes in timing, the engine arrived two days after order clean and ready to go. These guys do great business. Extra thank you to Macmillan answered my emails all on a timely manner with care and respect.Still waiting on car to get an engine probably heading to you guys but truly grateful for the service.”
“The older gentleman with the tattoos, working the parts counter just Made My Day … Easily, quickly , he found the part I needed , which No Dodge dealer had …
Cheers to a Great job by a Great Employee…”
“Carstar Orillia went above and beyond to fix my black Honda Civic after a minor collision, and I couldn't be happier with the results!The attention to detail they showed throughout the repair process was outstanding. Not only did they restore my car to its pre-accident condition, but they also took the time to ensure that every aspect was perfect, inside and out. It's clear that they take immense pride in their work. Thank you !!”