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December 2023 by Reia Sagar
Representative by the name of Joanne assisted my husband and I. She was very friendly and helped us choose items based on our likes and dislikes. Great experience at this location!
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May 2023 by craig s
good chocolate. sales staff is way to agressive and overbearing though. got bombarded by 2 within a 40 second period as soon as i stepped in. awwkward.
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April 2023 by Hassan Abughoush
Everything was DELICIOUS!!! I ordered a purdys bag and almost everything was great!!! This Purdys Chocolatier serves the best chocolate ever
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March 2023 by Ali Asjad
I love their chocolate, little pricy but worth it
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March 2023 by Barry Delong
My fav store in Oakville Place
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March 2023 by Laura-Jayne Sinclair
This store itself is really lovely, clean and has a fantastic variety. My family and I personally love Purdy’s Chocolate… and generally this is my go to store. Recently… I was in the store with my son and had to witness one of the staff being really rude to another Mom and son. This boy maybe 8 years old took (quite carefully) a Halloween Box of chocolate off a shelf and this staff member rushed over, grabbed the box and then scolded him because he could have knocked the whole display down. A complete over reaction. The Mom looked shocked, boy nearly in tears.Even my son then decided to didn’t want anything and we all left.We are reluctant to go back.Such a shame…
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March 2023 by Essa P
Joanne was wonderful, really warm and pleasant experience, this location will go a long way if she's a part of the team :)
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March 2021 by veleyny saavedra
Delicious Canadian fresh chocolate, but my favourite is their pralines ice cream dipped in white chocolate. Super friendly staff!
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March 2021 by Tess Jones
My opinion is that Purdys needs to improve in customer service for online orders. I was on hold 3 times for over 15 minutes each time before their line hung up on me causing me to lose my queue and try again, with no results of getting through to a person. I sent an email to the addy indicated by using the link on the site, but it was returned as undeliverable. And finally I wrote them on facebook where my message was clearly received but ignored for 12 days. The website is confusing with regards to multiple orders and since I did not receive email confirmations ( even though I received order numbers at tine of purchase ) I wanted to confirm that my gifts would be in order for Easter as promised on the website.Purdys on facebook blamed the delay on social distancing however i believe a more honest answer would have been prudent... I could see the message I sent had been viewed as this is a feature on fb messenger... ignoring my message and question was rude and without reason. And to suggest the alternatives which I had already indicated were problematic and impossible, is another indication of poor listening skills and poor customer service.
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March 2020 by Kelly Fisher
Great service
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March 2020 by Ogey M
My fav place!!!!
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March 2020 by Angela M
Good quality chocolate treats that are unique. And staff is always friendly & knowledgeable.
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March 2020 by Kim Hunter
LOVE this chocolate
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January 2020 by Barbara L.
I come by pretty much every time I'm visiting Canada. The people working there are always friendly. My favorite flavors: dark cherry, cookie dough, and pralines and cream. Opt in for a waffle cone! They dip it in white chocolate or milk chocolate right in front of you and then it is coated in sprinkles. A "single" scoop is a huge serving! You can dip your scoops in white or milk chocolate (white is my favorite). The homemade chocolates are delicious.
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March 2019 by Nancy Lok
Excellent service from Joe today. He was so attentive and friendly! What a pleasant salesman and the chocolate is fantastic... thank you for your help will definitely be coming back.
