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May 2024 by PureBliss
DJ was an amazing server!! He filled in last minute after our regular server had a family emergency. He was very attentive and made sure we had plenty of refills on drinks. The restaurant manager assisted in processing our gift e-cards because there was some difficulty with the system . She was very pleasant and we had a complimentary dessert for hubby's birthday. We had a very pleasant evening. Looking forward to returning again in the very near future.
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May 2024 by
Been going to lone star since the 80s at original Ottawa location. This bears little resemblance. No atmosphere, server did not greet us, upsized our beers without asking. Most shocking was the amount of meat provided with $115 of fajitas. Spoiler alert - not even enough to feed one person. Truly shocking what has happened to this place. Time to move on. —- update: the restaurant DMed me, promising to “make it right” but did not and now has just ghosted me. Avoid this place!
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May 2024 by Natalie Wright
Ordered online. Usually get beef fajitas (they are delicious!), got steak this time. Steak was so so (tough), when I got there it took FOREVER for staff to assist me (granted it was final play off game for leafs but myself and my friend literally SAW 2 young ladies chatting away behind the bar AND another on HER CELL right in front of us! The order comes, young lady says “we RAN out of baked potatoes…like WTH?! (I’m thinking why didn’t manager run out to grocery store to get more before that was the case, especially knowing it would be busy?!). They gave me cold, soggy fries and container with literally 3 TABLESPOONS of corn in it. I paid and gave a tip but it was so disappointing on so many levels
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May 2024 by
The first two things we ordered, the 7 oz steak and the Ribs were not available. My sons burger was delayed as it was taken by another server and he had to wait another 10 min as the rest of us waited for him. We will not be coming again. Too bad, we used to like it there.
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May 2024 by RayD
Extremely poor service considering it was Mothers Day. Staff and management seemed overwhelmed and disorganized even though the restaurant was not busy. Took forever for them to find a waitress to serve us. This is the second time we experienced such poor service. Too many other good places to eat so we have taken them off our list of favorites. Too bad!
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May 2024 by rburley22
Probably our new favorite location, after we had mixed reviews at both the Airport and Brampton location, due to inconsistencies in relation to food quality and service. Service was very good, despite there may be a need for more servers for the higher traffic on weekends! Fajitas were also very good, but there seems to be a lack of protein portions, as there used to be in the past. Still, tasty and the fresh tortillas were excellent! I recommend the Steak and Buffalo Chicken fajitas for those that have not tried them.
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April 2024 by Cheshire Dragon
Take away food..will not be ordering ever
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April 2024 by Honest Husky
Unfortunately, the steak fajita was not very good. The meat was undercooked, and it seemed like CAD 20 for a wrap and basic fries is a bit much. Fajita normally serves two, so having a single serving of sour cream and salsa is awkward because how do you even share that amount.The service was okay, but all the staff was not very experienced and seemed like they were just fresh out of high school gigling by door. They were not rude or anything. They just lacked experience.
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March 2024 by Alexandra Christine Hill
Ordered the Chicken Enchiladas with beans and rice. Although the hostess was helpful, the food was extremely disappointing! The enchiladas were dry, lacking the tomato sauce tipping and the rice was hard, in clustered chunks and dry. You pay premium pricing for food that is sub par. I won't spend my money here again.
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March 2024 by Rico Basha
Food was good. Service as well.Not sure why we had to wait when tables are empty.
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March 2024 by Fareeha Maria
@phoenix was a charmer, she took so much care of us and went out of her way to get us what we wanted. I love coming to this location.
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March 2024 by Geoff Bierman
Service has gone downhill, after waiting for 15 mins at the table when we got there, we had to goto the front to ask for a server. Other tables had a different server that had great service.All night the service was awful, for the price and service we won't be heading back again.Sad as this was one of our favorites
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February 2024 by Ahmed Al-Sammarraie
Amazing experience, from the greeting to the end everything was 5 stars thank you so much.
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February 2024 by Chester
The food is expensive and the atmosphere is super dated. I cannot imagine spending over $60 for a chicken fajita for 2 there again. I left starving. I would rather go to a taco place and spend 30 for a few tacos and get fresher food and be full.
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February 2024 by Mario Pereira
Great food and drinks with amazing service. Would recommend going there 100 %
