Lexus of Oakville, located in Ontario east of Third Line, aims to provide the best automotive ownership experience. The dealership emphasizes making customers feel like guests in their home, whether they are purchasing, servicing, or picking up parts. Customers have praised the exceptional service received from staff, describing them as helpful, willing, and great people. Fiona Song is noted for her close follow-up and reliability throughout the purchasing process. Her commitment to keeping promises, such as referral fees, has made customers feel valued. Additionally, Marcus Stefani has been recognized for his kind and patient approach, taking the time to explain the differences between the NX and RX models without any pressure. Customers appreciate the warm and supportive atmosphere that enhances their car-buying experience. Blair Diamond has also made a significant impact, particularly with older customers, ensuring that they feel comfortable and happy with their decisions. Lexus of Oakville continues to create a positive and memorable car buying experience, standing out among other brands.
Luay is amazing. Really appreciate his friendly demeanour and willingness to help at all times from before to after sale of the vehicle.
October 2024
Best dealership experience. Nothing goes wrong. Professional and friendly staff and customer service.
October 2024
Having a great service provided by Fiona Song Fiona customized different options and solutions regarding changing my vehicle, and she tried her best to consider the budget for me. Highly recommend Fiona Song if you want to purchase a Lexus vehicle.
