The LCBO offers a wide selection of beverages, including beer, wine, and coolers, with some locations featuring chilled options for quick enjoyment. Customers generally find the staff friendly and helpful, especially when seeking advice or trying new drinks. Notable employees provide patient, knowledgeable, and friendly service, creating positive shopping experiences. However, some locations face challenges such as long lines with only one cashier and limited product variety compared to larger stores. There have also been concerns about theft, with reports of someone leaving with bottles without paying, and employees feeling unable to intervene. Overall, the LCBO is appreciated for its helpful staff and good selection, though some locations could improve service efficiency and stock variety.