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August 2024 by Johnny DH
Their keto meals are delicious. I'm glad I found a store cause now I don't have to cook my own meals anymore
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June 2024 by Judith Davies
Food is delicious customer service outstanding
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May 2024 by Lorna Gayle
I received a gift card for my birthday. After a bit of a challenge placing my online order, I realized some things. The team at Ketolibriyum really do care about customer service. I was quite pleased to find out that they are not just an online store, but that they actually have a store in Oakville. Just 20 minutes from home! I went in to pick up my order, and was greeted by a lovely young lady who worked in the store (I'm so sorry that I don't recall your name). She gave me a tour of their store, and pointed out items that are not on their website. It's a small store, but has so much to offer. Thanks for not letting me slip through the cracks. I'll definitely be back.
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May 2024 by Collin Collin
I picked up the order last Thursday. I got the Chicken Parmesan, Buffao Chick, Jerk Chicken, Nanaimo and Triple Chocolate & Avocado Aioli (have not tried yet). They were all very good. It exceed my expectation for Keto food. Just refer my sister and she's picking up an order for me and herself on Monday. Looking forward to try the new order.
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January 2024 by Kelly McIntosh
Great company. Yummy food. Dynamic, ever changing menu. Incredible customer service- both in stores and with delivery. Huge fan! They go above and beyond in all departments. Order now.
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January 2024 by Vlade Shestakov
I have tried many low carb and keto stores and products. This is hands down my go-to place for keto meals and desserts. I am going to subscribe to their meal delivery as well switching from a major delivery service.Yes, it's not cheap, but all keto ingredients are not cheap, and because keto is still not mainstream, all food producers have to minimize their losses.I can confidently say that I have not had my glucose spike from any of the products bought here (more than 20 different items) which means it's true keto unlike some of the stuff marketed as keto elsewhere.I was also pleasantly surprised by the quality and taste profile of the meals. Authentic Chinese food? It's hard to find even non-keto!Best selection of keto desserts, and best tasting keto desserts ever!Finally, I was a bit skeptical about their frozen options, they sometimes seem like they've been frozen forever and don't look too appetizing, but I've tried over a dozen different frozen meals and they are perfectly fine! Yes, sometimes they are a bit more watery than non-frozen, but it doesn't change the taste, and the buy 3 get 1 deal makes it worth it! Now the freezer is my first go to place when I visit the store.
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January 2024 by Hayley Tetley
The food is absolutely amazing and is a huge game changer when trying to maintain a keto lifestyle. Super convenient and delicious.
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September 2023 by Kevin M
Terrible service, missing 18 meals, customer service did not respond until after several emails and phone message left after 6 days. They have not refunded my money for the missing meals. This is the second time this has happened. I would not recommend . I will not be using. them in the future
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September 2023 by Borjeau
Really enjoyed the food!
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September 2023 by Dan Z
Great products, low carb products and have halal options
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September 2023 by CP
There are people who do not wish to eat halal meat. The fact that this piece of information is buried in your website means that you wish for most people not to be aware of it, and are forcing the religious observances of some on everyone.
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September 2023 by Jincy Joseph
Great, delicious food. And amazing customer service.
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September 2023 by J C
Didn't feel like the store had much selection.
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June 2023 by Jean Geoffrion
I actually love the food, many of the meals are delicious. However, the logistics of shipping anything into Montreal from Ontario has been unsuccessful. Transit times have sometimes extended over 48 hours with packages arriving with thawed water packs. Traveling in a truck for that amount of time in 30 degrees celsius weather is a problem I called out from the beginning when I started the subscription in March as a potential issue in the summer. They reassured me that their boxing and setup would work. Don't think it is. They can blame Puro but they could easily change and offer possibly guaranteed same day or next day delivery and increase the shipping, I would rather that than to have spoiled food every second week and also putting the health of my family at risk. I simply can't tell how long everything has thawed and sat in heat. This is now the second time in past two weeks. What's worse, I get a canned email asking if the soup was bagged ...nonsense. Been waiting for almost 3 days to get a refund, reship, or some kind of intelligent response that says they care about customer experience. I've left vmails and I've never received a return phone call in every past event. Hoping they fix the shipping problems and or I'll have to cancel, but also fix my current box of food that's now once again in the garbage.
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May 2023 by Wilson Lam
Ketolibriyum has been a game changer. I've been using it for about four months now and it's been one of the best decisions I've made. My doctor told me I needed to lose 150lb and so far I've lost 50lb by only eating Ketolibriyum's meals.Most importantly, I really appreciate Ketolibriyum's amazing support. I know it can get busy sometimes but Wynter goes out of her way to make sure everything's perfect. I also need to thank the nutritionist at Ketolibriyum for their excellent help in setting my dietary goals. It's been absolutely fantastic.Sometimes it can get repetitive and I've expressed my disdain for the cauliflower overload but most of the time it's been pleasantly delicious. I just wish the preset meals would stop giving out chocolates because they don't taste very good. The sugar replacement in the chocolate needs to be replaced with monk fruit or replaced altogether with another one of their desserts.
