-
March 2024 by Michael Wilson
Great service
-
March 2024 by Bilal Khurshid
Very professional customer service, very quick service and best help in getting the storage
-
February 2024 by Shahid “Iqbal” Siddiqui
Worth trying
-
February 2024 by Sheldon Pereira
Great service. Thank you Guido.
-
February 2024 by Perry Pearlman
Helpful and accommodating staff
-
January 2024 by Hasan Alqalawi
Good place and well treated. I highly recommend it
-
January 2024 by Maxine Oleka
Very friendly staff with all the helpful knowledge! Storage seems secure and exactly what is needed
-
December 2023 by Nadeem khan
Great every thing done online and over the phone ....easy accessible.
-
December 2023 by Heather Blakelock
Guido was very personable. I had no idea how using storage works he was able to explain everything in user friendly terms. He made sure I knew how to sign with my code. He showed me the unit and offered suggestions as to how to store any furniture I may bring in. He was very helpful.my experience was great and I would strongly recommend them
-
December 2023 by Bob Fasken
Guido Barbati absolute pleasure to deal with. Made very simple for our move and storage. Highly recommend him.
-
December 2023 by Fadi H
The worst customer service experience ever!We rented a unit from Access Storage, diligently paid our monthly fees, only to have our belongings stolen due to a shocking security breach. Not only that, but also the lock on our unit was cut open with a bolt cutter, resulting in the loss of almost everything we had stored.Upon reaching out to Access Storage for support and compensation, we were met with nothing but disappointment! According to their policy, they refused to refund our money, leaving us in a state of financial loss. We were told to pursue the insurance that we paid for at an extra cost, and that has been a six-month-long hassle with absolutely NO progress.Despite numerous calls to the office and attempts to communicate with the regional manager, we have seen no action or progress. It is truly disheartening to feel that nobody at Access Storage cares about the distress which their negligence has caused. Our repeated efforts to seek resolution have been met with empty promises and an utter lack of responsibility on their part.The emotional toll this has taken on us is immeasurable. Even when involving law enforcement, the lack of proper security measures, such as insufficient cameras, has hindered any meaningful investigation.In short, my experience with Access Storage has been the WORST customer service experience ever! Their inadequate security measures, refusal to take responsibility, and broken promises have left us in a state of emotional turmoil and financial loss. I strongly advise against entrusting your belongings to a company that lacks integrity and care in a service-oriented industry.
-
December 2023 by Tom Murray
Great staff who could never do enough for you. Clean, convenient location.
-
November 2023 by Adriana Kurta
Guido is super helpful & so nice and patient. Thanks for making our storage process that much easier. ◡̈
-
November 2023 by Tarek Mansour
A Nightmare Experience with Access Storage – Lost Belongings and Poor Customer ServiceI regret to share my horrendous experience with Access Storage, which has left me deeply dissatisfied and frustrated. We rented a unit from them, diligently paid our monthly fees, only to have our belongings compromised due to a shocking security breach.To make matters worse, the lock on our unit was cut open with a bolt cutter, resulting in the loss of almost everything we had stored. It's disheartening to think that we not only lost our possessions, but also our hard-earned money that went into the monthly payments.Upon reaching out to Access Storage for support and compensation, we were met with nothing but disappointment. According to their policy, they refused to refund our money, leaving us in a state of financial loss. Their proposed solution was to seek insurance coverage, which they promised to apply for on our behalf. However, more than four months have passed, and all we've encountered is sheer ignorance and carelessness.Despite numerous calls to the office and attempts to communicate with the regional manager, we have seen no concrete actions or progress. It is truly disheartening to feel that nobody at Access Storage cares about the distress which their negligence has caused. Our repeated efforts to seek resolution have been met with empty promises and an utter lack of responsibility on their part.To add insult to injury, my children are devastated by the loss of their expensive equipment. The emotional toll this has taken on them is immeasurable. Even when involving law enforcement, the lack of proper security measures, such as insufficient cameras, has hindered any meaningful investigation.In conclusion, my experience with Access Storage has been nothing short of a nightmare. Their inadequate security measures, refusal to take responsibility, and broken promises have left my family and me in a state of distress and financial loss. I strongly advise anyone considering their services to think twice before entrusting their belongings to a company that clearly lacks the integrity and care expected in such a service-oriented industry.
-
September 2023 by Niko Nikol
Excellent service girl I talk to on the phone was super sweet and tried to find solutions to my problem until she did I get the 24 hours storage access the place it’s clean personal it’s amazing
