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May 2024 by Jennay
Always polite, professional and so incredibly helpful. Would reccomend this pharmacy to everyone.
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February 2024 by Amanda Mullings
I became pregnant for the very first time which is suppose to be a monumental and joyous occasion. Dr. Awad didn't allow me to ask any questions at any point, she shut me down at every turn. I cried in my car after it was done and cried again every appointment after that.She makes you wait in her office for over an hour and when you finally are in with her she rushes through everything for the sake of getting paid.I was excited to ask her a lot of questions regarding my pregnancy. That all stopped, when she put her hand up and said “I cannot speak until she is done talking and filling out the requisition forms.” Even after her speedball explanations, in the blink of an eye she was up and at the door ready to leave for her next appointment. Each of my appointments all lasted 15 minutes or less, the last visit I had with her I had started bleeding a couple days prior to going. When it came time for me to show her pictures or try to talk with her about it she brushed me off like it was a huge bother or annoyance for her.I have never experienced any symptoms to do with pregnancy before or even miscarriage (which is what I was actually experiencing at the time unknowingly). All I wanted was some sense of comfort and empathy but instead I received neither.She opted to speak to me like I was less than and basically shut me down anytime I wanted to share my concerns. After she was done speaking I wanted to tell her how I felt wronged by how she was treating me throughout all these appointments. She blindsided me once again, and cut me off by telling me she does not need to hear anything I am saying and got up to leave the room. She actually left the room and walked out. Both my husband and I were just stunned left sitting thinking did that just really happen.My view of Walk-In Clinics, long wait times, no compassion, no empathy, no sympathy, even her office receptionist was cold and rude unprovoked.She blatantly ignores you and treats you as if they are the only option. Especially, if you have no existing family doctor/physician (which I currently do not have one), she called me to come in to go over my test results with Dr. Awad. Gave me her availability, I explained to her that I can’t come in on any of those days I have work and she just responds with “okay” and hangs up the phone on me. No alternative option was given. So I called back and said “okay I will come in on a day I am working.Also, the facility is very dingy looking and unkept for a business where the foundation is to be sterile. The patient rooms the cupboards surfaces are stripping and peeling off. There are no disposable items such as tongue depressors or otoscope ear inspection scope. No disposable gloves. No paper towels even. No table liners. No hand sanitizers or PPE. Poorly stocked across the board from an intake patient standpoint the optics couldn’t look or be any worse. All that was visible was a scale and blood pressure monitor which was checked after she confirmed my pregnancy through blood work and pee analysis. But not on any visit before those tests were done. The amount of care is nonexistent, she did not believe anything I had to say only until after taking those requisition tests.Lastly, according to their hours of operations they start taking patients at a certain time (09:00). However, she arrives at whatever time she feels like it even if it is half hour after opening (09:30). Whether you are sitting and waiting for 15 minutes (which makes a difference in your day) or half hour they do not seem to care they run on their own schedule clearly.To anyone going to visit Dr. Lucy Awad. If you want a doctor who sincerely cares about your wellbeing and health she is definitely not the doctor you want to be seeing. Selfishly, her only concern seems to be about how many health cards her office can swipe and input per day. Subconsciously or not detaching herself from the oath of hippocrates she took being in this profession and line of work.Do your research for your own peace of mind, beware!
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December 2022 by Quiroz.A
Very rude doctor Lucy, I had a file with her and did not want to take me - since wearing a mask is no longer required she wouldn’t take me in unless I had a mask. Her office will be reported for turning away a Canadian citizen from medical care
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April 2022 by JanniDarlene Mendoza Payuran
Weve been with Dr. Awad since 2008 and she's our family doctor. Dr. Lucy Awad is the great doctor ever, if she never helped and diagnosed me maybe I'm dead now. She's strict, honest and straightforward but it's for our own good. I like the way she is. She takes care of my family, very professional. Our family loves her so much and we're very thankful. I dont see any reason why other people dislike her. If you don't like her, for sure you have your own personal issues. THE BEST DOCTOR!!The receptionist is very accommodating and the Pharmacists are very helpful and friendly.
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December 2021 by Aisha Dar
Quick, to the point, short wait times and always on top of my health and wellbeing. If you're looking for a doctor that will listen to you for hours and hours and hours and doesn't mind keeping other patients waiting, go somewhere else. Dr. Awad is great for people that want to be in and out and have their needs met.
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December 2020 by Andy
Dr. Lucy Awad is the best doctor I have ever visited. Very knowledgeable and professional
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December 2020 by Grant Main
She’s a very caring doctor and human being.
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December 2020 by Sandra Spencer
Dr.Awad is a wonderful physician, she is knowledgable and when in doubt will order testing to get to the root of the problem. I believe that people complain when they don't get what they want and although everyone is entitled to their opinion I think people should recognize that as a professional it is a requirement to be honest and follow policy and procedures and Dr. Awad does just that! I think Dr. Awad is a great human being and the world could use more people like her!!
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October 2018 by less5025
this clinic is one of the best clinic ib toronto .The doctor is very good ,excellent service .thanks.
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October 2018 by darl8316
Weve been with Dr. Awad since 2009 and shes our family doctor. Dr. Lucy Awad is the great doctor ever, if she never helped and diagnosed me maybe Im dead now. Shes strict and brutality honest but its for our own good. I like the way she is. She takes care of my family, very professional. I dont see any reason why other people dislike her. If you dont like her, for sure you have your own self issues. THE BEST DOCTOR!! The receptionist is very accommodating and the Pharmacists are very helpful.
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December 2017 by pari3699
I stopped going to this clinic years ago.I had been going through a tough situation when i came in to see her. Instead of feeling empathy/compassion. Instead what I recieved from her was anger. She made me feel absolutely worst. She told me not to come back to see her again with that issue I had tears in my eyes almost to the point of crying. After that day. I never returned. The pharmacists are nice. But the female doctor is a horrible person. I dont know how that clinic is still running.
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November 2017 by E
the pharmacists treated me with genuine kindness and i'm thankful for their help. (to the comment above the doctor in the clinic has naught to do with the pharmacy reviews).
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November 2017 by zaid A
Love the place .
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August 2017 by jess3195
If I could give this walk in a 0.5/5 stars I would. The receptionist & pharmacist are lovely. The doctor herself is rude, negative, disrespectful, judgmental, obnoxious, does not listen or let you speak, seeks excuses to provoke conflict, gives the clinic an unwelcoming setting. She fails in the critical thinking and problem solving section. The prices are extremely high by the doctors words. I will not be visiting this clinic ever again, as I am left feeling disappointed each time.
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November 2016 by Linda Nguyen
Monday & Tuesday 930am to 5pm
Wednesday 930am to 2pm
Thursday 4pm to 8pm
Friday 930am to 5pm
Saturday 930am to 1230pm
