-
May 2024 by Jose Monroy
A very delicious coffee
-
May 2024 by Nasim Salehi
This Tim Hortons location is definitely the worst I've encountered in Canada. The customer service is subpar, and our orders are consistently wrong. Today, we ordered a multi-grain bagel with creamy cheese, but received a bagel with butter instead. It was incredibly frustrating, and we had to waste time going back to have it corrected. Management needs to address these issues promptly to improve the overall experience for customers.atleast learn when you make a mistake say sorry to your customers?
-
May 2024 by Maryam Mokhberi
The food and coffee quality was fine, but the drive through guy did not convey a good vibe. He was impatient and grumpy, and could not tolerate me repeating a valid question. Maybe it's because he's busy and tired. In any case, the branch could benefit from some customer service training.
-
May 2024 by Shrey Mahida
So I am their regular customer their employee behaviour is very bad and rude on daily basis I spend around 10 dollars too them but their product they serve and quality provide it’s not so good and even the employees are very rude in nature. Even they need too work on their cleanliness one day when I was looking at cookies i found the flies on it.So when i tell supervisor about it then they remove it. So tell your employees too behave in appropriate manner.
-
May 2024 by Mykyta Bratnichenko
I had a great time going to the toilet, but I need to work on the toilet seat, it's broken
-
May 2024 by Nataliia Petrunchak
It is located in the gas station premises; there is one small table for “sitting”; there is also a drive-thru, which accounts for the main flow of customers.
-
May 2024 by Gabe Ross
IT'S Tim's for crying out loud! DIGEST AT YOUR OWN RISK!!
-
April 2024 by Sammy Yeung
At around 9:30 today, I visited this store and ordered a turkey bacon club with regular chili using an app offer code. Additionally, I ordered a croissant and a steep tea. The screen displayed two croissants instead of one, so I informed the female cashier that an extra croissant had been added. All I heard was her forcefully tapping on the screen and asked , ‘check your order!’. I confirmed the order was correct, but the offer discount didn't show up. She continued tapping on her screen, prompting me to check my order screen three times, and I rescanned the offer code three times to no avail. She then called over the manager, a man who was visibly impatient and c with a loud tone. He raised his voice and said, ‘the croissant and chili had been made into a combo, the offer cannot use, this is how they system set up! ‘ As a manager, your role is to solve problems, not to impatiently scold and lecture me. You could have simply suggested removing the croissant to apply the offer. In addition to the employee's mistakes of wrong order and did not know how your system worked, there was no apology or polite demeanor, wasting customer’s time and treating customer disrespectfully. It's ridiculous. I specify the time of my order because my complaint is directed at these particular people, not others at the store. Furthermore, the steep tea I finally ordered was so hot and full that it spilled out as soon as I picked it up.
-
April 2024 by Nick Thom
I wanted a specific product and preferred to use my point to pay. The cashier was quite polite and helped educate me on how the points work. I was grateful for her advice/help.
-
April 2024 by Jeanne Bateman
This joint went way down hill in last couple of years, I ordered : bagel with cream cheese, lettuce and tomato, this is the sh&t I got, there is barely any cream cheese, some kind of scraps of tomato they put on it , my husband also ordered a fruit explosion muffin and paid for it, but it was never in the bag. We realized it after ( pic below) do not go there. It’s filthy and disgusting
-
April 2024 by Lua N. F.
Horrible customer service!!!! I have to say they are fast on the drive thru but many times give the wrong order because they are always rushing while we speak. Today when I arrived at the window I asked if it would be possible to add and order of egg bites, I was told that he wouldn't add any order at the window because it would delay the line. I asked if it was a new policy at TH, since sometimes we need to add something in the last minute. He told me: "The policy is...you take your food and leave as soon as you can."Honestly!
-
April 2024 by Noam Wolff
Terrible Tim Hortons could not even take simple orders to butter my
-
April 2024 by Lulu ML
I lived at this area Lot of issues this location Feb 19 at 6am i was at drivethru ive used my scan and pay then she said it didnt go through so i used and tap my other bankcard when i got home double checked i was charged twice but idont complain coz no point to go back and look for that girl who was working that time and couple of times too they messed up my order and today i was given my mobile scan she said she did scan but its not when i check it does not do anything coz i want to use my offer and the coffee taste awful !!
-
April 2024 by Navid Ahmadi
Slow!!
-
March 2024 by Kevin Biazon
This Tim Hortons branch, situated inside a convenience store, provides the convenience of a drive-thru for swift service while on the move. It's a prime destination for a quick stop, whether you're craving a coffee or snack. However, service is often slower than expected, and staff may need reminders to fulfill mobile orders promptly. Additionally, it's worth noting that certain beverages and bread options may not always be available.
