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August 2024 by George Rappos
Impossible to do business with POI. I called the 1-800 number to find out where I can try the Leap office chair, which we are looking to purchase several for our company. The 1-800 number takes you to their corporate offices. The lady answering the phone is very pleasant. Unfortunately, you cannot test out the chair. But, you will have to book a consultation with one of their sales reps. She did give me a number to call (Woodbridge, Ontario location) in order to potentially test the chair. No answer. In fact, the number takes you back to POI head office (where I you get the same lady). She proceeded to give me another number to the gentlemen who oversees the Woodbridge location. No response.
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July 2024 by Anuj Singla
You guys should install cameras in your vans . Today morning one of your van with plate number AN 38405 dangerously merged in(highway 427) his van was not in motion and parked at edge of exit but he didn’t bother to double check before starting driving and merging in to the highway. I almost had him hit by my car . Then he knew he had made a wrong thing and he tried to speed up and disappear but luckily I overtook him and found that still that stupid guy using phone . Make sure you guys have inside camera in your vans and inspect each day and get rid of these kind of careless drivers .
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May 2024 by Tonyzee
Shoddy quality, lazy employees, disappointing products
We ordered a few dozen chairs with headrest and they used power drills to install the parts.
The instructions clearly indicated not to use power drills as it would strip the plastic chairs. As a result most of the screws securing the chair, the back mesh, and the headrest together fell out during transportation. The mesh is loose now and the entire shipment looks like a joke.
Our maintenance supervisor joked that comparing these steelcase to the other dirt cheap amazon conference chairs, he was no longer going to complain about the amazon chairs
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January 2024 by Amy Ssutu
Excellent products, service and people! Highly recommend POI for your next project.
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April 2023 by Kenny Albert
Amazing people, amazing products. We bought 20 chairs and start to finish a great experience. Everyone has experienced the supply chain issues happening in every industry. POI was so helpful in making sure things went as smoothly as possible and beat estimated delivery dates. While on the subject, the delivery team were some of the nicest people around. 1 million percent highly recommend POI.
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April 2023 by David Eisen
Nobody wants to buy office furniture, however, POI made the experience amazing. I manage an office of 250 people and we moved offices. They had me up to their showroom which is incredible. You get to see what a new hybrid office can be all in one place. After looking at other companies, I did not look anywhere else after seeing POI. The people could not have been nicer and more helpful. Highly recommended!
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April 2023 by jjwalla
DO NOT ORDER FROM THESE PEOPLE.It has been 6 weeks since I ordered my chair. It took countless calls/emails to get provided a shipping update from them, and when I finally got a response it turned out that they couldn't even keep the date they promised. Once again I am not receiving a single response to my multiple calls or emails.I will never order from these guys ever again. One of the worst ordering experiences I've dealt with.
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November 2022 by Steve Grenier
Better to look elsewhere. They never return calls or e-mails here. Best of luck getting in touch with anyone who works here.
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October 2022 by Hanul
You will never get email back from this place. Placed order but no receipt email or anything. Avoid this place. Better to look other places.
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September 2022 by Matthew
Owner of a busy medical office. Ordered a steelcase Gesture chair from this company. Received the cheaper (and older) Leap version instead. Tried to call company main line and no response. Will update review if my concerns are addressed. Buyer beware: you pay for one thing and they may send you a cheaper model instead.
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August 2022 by Zie Zie
They will send you a used chair and no reply to your email whatsoever. Avoid at all costs.
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August 2022 by Simamkele Nqodi
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June 2022 by Teresa Rosa
Super helpful staff (Robin) who went above and beyond to find a chair I was looking for. Excellent product. Very positive experience in dealing with POI Business Interiors, highly recommend them!
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April 2022 by Dino Saur
This place doesn't have a showroom to check out their chairs. They deferred me to their website. OK, so I'm about to spend thousands of dollars on a chair and you send me to your website? Same on you.
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November 2021 by Omar Sheikh
Rob has been extremely accommodating and patient in helping me search for the right office chair. As someone who experiences back soreness from time to time this is greatly appreciated. Highly recommended. Thank you Rob.