-
November 2024 by joel z
Nice place and nice people to deal with, lot of furniture to choose and great prices… come by
-
October 2024 by Gurjot Singh
Very good services and great quality
-
October 2024 by Manjot Kaur
Excellent furniture store with good services .
-
October 2024 by Sethu Mpofu
Very professional and Perry knows his furniture
It’s a place to get trendy cozy furniture
Couch beds dining furniture
I recommend you go grab yours
And yes they offer premium protection plans too
-
October 2024 by Abidemi Abolarinde
Nice people. Great customer service. Best pricing. Am glad I came.
-
October 2024 by Samir
Bought a bed and Sofa.
Everything went well. Had no issues at all.
-
October 2024 by Fayme Lari
I had a very disappointing experience with New Furniture Gallery. The delivery was incredibly delayed, and I found the service to be unreliable. To make matters worse, I was charged for a late delivery, which is unacceptable given the poor communication and service I received.
The quality of the furniture is also very disappointing. My queen bed was not only the wrong size but also poorly shaped, making it unusable. Additionally, the drawers look ugly and are poorly constructed, which adds to my frustration.
Overall, I feel let down by New Furniture Gallery. I cannot recommend this place due to their irresponsible handling of orders and the poor quality of their products. Save your money and look elsewhere for furniture.
-
August 2024 by SquirrelMadness
Fantastic experience. I bought a dining set and bed. The process was seamless and the staff were friendly. The delivery and white glove setup was fast and efficient. There was damage to the table but that was a manufacturer error. They are proactively dealing with it and I appreciate that level of professionalism. I would shop with them again for sure.
-
August 2024 by Shannon Biss
Despite saying they have fast, reliable delivery, it can take them up to 10 weeks before they ship items that are listed as in stock.
-
February 2024 by Michaela Laurie
Absolute garbage company. Do not work with them. When they delivered my couch without telling us first they knocked my light and things off a table and broke them. To top it off they smoked weed in my bathroom. My whole house smelled like weed and so did the couch for a couple hours despite having my windows open. I was never compensated or treated with any respect. I wish I could give it less than 1 star. It was an extremely violating experience.
-
November 2023 by Yogesh Ch.
Purchased a double wide recliner by Ashley. All went well. Good experience dealing with them
-
October 2023 by Viktoria Cherry
We had a great time visiting and shopping here. Recommended for buyers to try their offerings and clearance area too is very affordable compared to others. Very friendly service and great prices! Will be sure to comeback if we needed anything else. Thanks again!
-
September 2023 by Tami Lee
Ordered a bedroom set from furniture gallery, got it the next day! Set is so beautiful. Recommend this place to anyone thats looking for some lovely pieces and fast delivery.
-
August 2023 by Reg Leupold
In July of 2022 I ordered a Coombs double wide recliner by Ashley. I must say the delivery was prompt as stated, the fellows delivering the chair were polite and careful. They put my chair together in no time flat, took all the garbage with them and never made a mess. That was a real bonus!In July of 2023 the motor in the recliner stopped working. I had called the store and seeing that the chair was still under warranty, they ordered a new part which took about 2 weeks. The technician came with the new part installed it and the chair is like new. Wonderful service! Thanks so much.
-
July 2023 by Nidhi S.
We do not recommend purchasing anything from this merchant, or giving this company any of your business. They are rude, unprofessional and have repeatedly been disrespectful & verbally abusive to us customers. We attempted to buy 2 items for close to $900 and they were repeatedly dishonest & not transparent at all about delivery charges and assembly charges but the final straw was that this merchant would not honour our request to refund our transaction (on July 5th) for a 'sale' that was only completed on June 30th (6 days ago). Instead they informed us that we would have to go in person to sign a form to request a refund or cancellation. This entire sale was completed online but suddenly there is no refund unless we go in person?! We have since contacted our bank and we will dispute charges based on their dishonesty, their unprofessional manner and being verbally abusive towards us. They are truly worse than dealing with used car salesmen (Parry & Amit)! And we were refused access to speak with the owner as well & every time we would call this merchant back, in our attempt as customers to resolve & understand their utter disrespect and abusive behaviour we would regret even contacting them in the first place. We really wish that we had read the reviews before we even contacted this merchant. This entire communication with these 'furniture sales people' has been so stressful and not worth spending even $100 much less $900 to be yelled at repeatedly. Our bank's lawyers will be in touch and they will deal with you! Goodbye.
