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“I have banked with these guys for about 10 years. I was there today because one of my accounts was charging me an inactivity fee and I was a little annoyed by it. The guy who helped me said he had to get the manager to help him sign to close the account, but I didn't realize it was so he could credit me the fee back until after I left. I feel a little bad I was annoyed by the fee but they did the right thing for me. Good job!”
“It is such a pleasure going into this location. Even though there are relatively fewer staff than in most banks, Emy, Merzy, Rani and Vidhi are a pleasure to interact with. Their customer service skills are second to none. Bravo you guys!!!”
Credit Unions
Credit Unions
Credit Unions
“After having multiple frustrating experiences completely lacking in empathy or humanity with the big banks, I decided to open my business bank account with Northern Birch. They provide top tier service, fees are far more reasonable, and if there is ever an issue they are there to help. I am so glad I made the switch and I'm a member of Northern Birch now.”