“Multiple student advisors are available to support students. You can make an appointment by scanning a QR code located near the waiting hall entrance using your phone, or using an iPad placed on the front desk inside the waiting room. Your name and waiting time appears on the big screen while you are seated. Advisors can help with non-academic registration matters. They are helpful.”
“I today had occasion to contact the BAO requesting they email me a specific document. Within 2 hours I had received the document along with a pleasant covering letter from their staff person. I have written that staff person expressing my appreciation for their promptness, courtesy and professionalism.”
“I needed thumb screws, so I popped in and the guy found exactly what I needed! He treated me well even though I was getting such an insignificant item. Great customer service!”