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November 2024 by Dongmei Wang
Flora didn't want to help us return the Amazon box. She spoke to me coldly, and when we tried to tape the box shut she told us this post office didn't have tape. Then we couldn't return the box and brought it back. Her service was so terrible, I have never had a seam with Canada Post. Very bad experience with this post office.
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October 2024 by Alice Yu
I had a fantastic experience picking up my Amazon package at the post office (5576 Yonge Street), thanks to the excellent service from Vivian. She was welcoming and attentive, making the pickup process quick and hassle-free. Vivian not only helped me retrieve my package but also went above and beyond to assist with all my additional questions. Her efforts to go the extra mile truly made my visit enjoyable. I highly recommend this post office for package pickups and greatly appreciate Vivian's outstanding customer service!
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September 2024 by Frankie
Keep it simple with the older lady working there. She can get on your nerves.?
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September 2024 by Masa K
Flora was amazing and it was a pleasure to have her help me! She’s the best!
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September 2024 by Be W
Thanks to Vivian for helping me send the document. She was patient in answering all the questions and explained the differences between various shipping options.
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September 2024 by ChowPunk
Efficient and friendly service
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June 2024 by Cassie R.
I had a really poor experience here in May, mostly because the employee was uneducated about company policies and had limited knowledge about online services provided by Canada Post. I left here feeling mocked and insulted after being denied a simple service without explanation. I was pretty disappointed to have had such a negative experience, especially when all it took was a quick search on the Canada Post website to find an easy way to fulfil my request online. This has never been the best Canada Post location, but I definitely expected better than this.
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April 2024 by Ayda
2024/04/20 - the lady is circling around herself 5 minutes after opening time. very bad
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April 2024 by ZK H
I provided Rogers return policy number for router, I came here twice, they told me the system not working. I had to go to Sheppard station. A bunch of unhelpful staff. If the system not working, shouldn't you call the corporate to fix it???
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April 2024 by Ali Vimtaj
I've posted stuff couple of times from this office and they've always been fast and respectful. Today, a young guy was particularly quick and courteous.
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March 2024 by Karen M
So much better now that the old lady is not there!
She used to make people wait while she’d take what seemed to be personal calls in Cantonese or Mandarin. She’d be rude and yell and make me buy a whole roll of overpriced tape just to seal a tiny corner.
A couple of months ago they hired a very nice young man, he’s so polite, efficient, and helpful!
Finally!!!! I used to dread going to this Canada Post outlet.
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November 2023 by 29 no_regret_
The young woman who worked in the morning was very kind... but the woman who looked Korean who worked in the afternoon was really unfriendly. When I asked him a few questions, he gave half-hearted answers with a really annoyed expression. Whenever I go here, I feel bad, so I try to go somewhere else if possible. Looking at the review below, it seems I'm not the only one who had that experience.
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November 2023 by Yanni Wang
Worst service forever
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November 2023 by Davide Picardi
Very bed experience. The old lady that work in the post office said to me: "hey, can you put your package in the back? Is too heavy for me!" I do understand is heavy, but maybe leave this job, retire, do something else, and leave your spot to a younger person that really needs money and wants to work!
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November 2023 by Yuki Lam
Terrible experience with the old lady- I went to the post office today to send things out, and it turns out the old lady told me that she did not know how to scan the QR code. I tried to guide her how to do and how the staff helped me last time, but she keep on saying: she doesn't know and it was not her who helped me last time.She asked me to go back after 30 mins and look for another staff to help.....
