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November 2023 by Lorraine S
Picked my engagement ring out here today. The service from Karen was amazing but the lady that checked us out was trying to rush everything.
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November 2023 by Diocon Pal
Came with my husband to the store to buy gifts for our daughters. I already have pictures of the jewelleries we want to buy.Unfortunately no one from the associates greeted us or asked if we need help.We browsed through the store hoping an associate will help us what we were looking for.Sadly no one did so we decided to go to the Peoples Pen Centre who helped us what we need to buy. The associate there gave us excellent customer service.We know now where to buy our jewelleries...not in the outlet branch but at the Pen Centre.
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November 2023 by Tyler Laws
Lorraine was excellent. Great pricing especially with their sale.
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October 2023 by Deon Ranger
Philip from the notl location is a bold face liar. Do not buy from here.
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October 2023 by Max
Stay clear of this niagara on the lake location at 300 Taylor road. They will straight up lie to your face to make a sale.If you buy an engagement ring they will charge you for the correct sizing. This place is total scam. The most ignorant people work here.You buy an engagement ring , you surprise your fiancé , you bring it back and they try to upswell you on a dumb warranty , and then still charge you for the sizing. It makes zero sense . I'll be returning my purchase. Never ever shop at people's jewelry , they will act like your best friend then once you leave they don't care about you. ??
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September 2023 by Kyle Fortuna
Great service in store. Lots of great options with reasonable prices.
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September 2023 by Anita Carrera
I highly recommend this location, the customer service is excellent. Karen and Luciano were so helpful and patient while helping me select my wedding band. I am very happy with my purchase! Thank you!
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September 2023 by Tori Turner
Lorraine was the absolute best service we have received at Peoples. She was thorough, knowledgeable, and helped to educate us on good care of our jewelry.
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September 2023 by Carmina Varias
Got my ring 4 mos ago and they said on the time of purchase that the diamonds will be covered for replacement even if I do not buy the diamond protection. I called today and on the phone they confirmed this info. When I got there, they said that it is not covered since I did not buy the protection. Very unprofessional service. Unknowledgeable sales people.
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September 2023 by Jordyn McCormack
Best location and jewelers ever! They are so helpful and kind, they go above and beyond for their clients. Would highly recommend anyone to check this place out for their jewelry.
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August 2023 by Kevin Virk
I Came here to buy a ring for my brother for his anniversary and when I came here the store looked amazing, the staff were incredibly helpful and supportive, especially Lorraine and Luciano. They’re amazing and really show the quality of what you’re getting when you shop at Peoples!!
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August 2023 by Andrew Lowe
Lorraine at the Niagara on the Lake Location was very patient and helpful. Always great when visiting Peoples jewellers.
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July 2023 by Ankita Panchal
I recently had the pleasure of visiting People's in Niagara on the Lake, and my experience with Lorraine, one of their sales representatives, was nothing short of amazing. Not only did she go above and beyond to assist me, but she also provided exceptional customer service that surpassed my expectations.Upon my visit, I was in search of specific jewelry pieces that I couldn't find in any other stores. Lorraine immediately took charge of the situation and made it her mission to fulfill my request. She went out of her way to locate the items I desired and even took the extra step of booking them for me, ensuring that I would not miss out on acquiring those unique pieces.Lorraine's dedication to customer satisfaction and her willingness to go above and beyond truly stood out. Her proactive approach and genuine desire to assist customers are qualities that are hard to find in sales representatives nowadays. Her exceptional service made me feel valued as a customer and left a lasting impression on me.I highly recommend Lorraine to anyone visiting People's in Niagara on the Lake.
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July 2023 by Fredrick Baigereza Opolot
Lorraine and Jim helped us narrow down and thus choose rings in our price point and taste. They are quite patient and we felt valued
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April 2023 by Lauren Mclarty
Great experience! Helped with every question and all the staff are very patient with my multiple requests.