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December 2023 by Os Ca
Rude associate behind the counter. Please put proper signage where to line up instead of yelling infront of anyone. There was no reason to be rude.
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November 2023 by Jaswinder kumar Jaswinder kumar
I brought a fossil watch from different store and have a issue with band but #Cristine ☺️ help me to replace band with another. She have great gesture. Thank you
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November 2023 by Lone Star
Consistently terrible service from management on down. Items sold under warranty not actually ‘valid’ as I was told. Given the poor quality of what they sell, you really want some sort of warranty if your shopping their mediocre selection of cheap merchandise.
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November 2023 by Joshua Lipke
Great buying experience. The lady behind the counter was fantastic and very helpful.
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September 2023 by Jitendra Ramai
Excellent customer service. Bought a pair of His & Hers watches with free sizing and engraving.
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July 2023 by Kirit Singh
Hello Store Manager,I have been to this fossil store multiple time and usually I really liked the range of products and staff.However, today I faced a staff named “DAN” who was rude and mean to me. He was not accepting what I was saying and was challenging me with his overconfidence. So the story is I wanted to buy a card wallet and that was present in the 80% clearance section. The guy then told only one colour of that model was mistakenly present and the price of this this colour is high. To which I told there are other colours also present in clearance section whose price is different. He bluntly told me no and was challenging me to which I told please come and have a look to which he was proven wrong since he saw again a different priced product (similar to one which I was buying) was kept in clearance.As per store policy, if few items of same product are present in wrong location you have to give at that price because the customer has spent time deciding that product and when he reaches the cashier, the customer is told that the price is different which is not fair. If one item was mistakenly placed I would have agreed but Dan saw that 2-3 items were placed at wrong section and he was still saying it loud that you have to pay that much amount in a rude way.Moreover, the staff named “Dan” (I hope that’s the correct name told to me by the staff) refused to serve me at the cashier counter and sent a lady staff to address it.I would request the store manager to take action as per their policy so that this guy starts respecting customers.Awaiting for your reply.Thanks & Regards,Kirit
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July 2023 by Charlene Y
Fossil has a solid selection of classy looking wallets at good prices at this outlet. I bought my first Fossil wallet here 5 years ago and I'm still using it to this day! I've purchased a couple of others for friends as gifts as well. I'm branching out into the watches section now because of the consistent positive experiences at all the Fossil stores I've visited. Staff are very welcoming and knowledgeable. One of the salespeople gave my little nephew a candy and was super nice to talk to! Thanks for the friendly experience. :-)
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July 2023 by Jen D.
Love fossil products and have shopped here for years. Recently, however, it has been awkward and uncomfortable shopping here. Feels like a toxic work environment and you can sense it as soon as you walk in. It's not worth any deals or savings to shop somewhere where you feel like you are an inconvenience. Will not be going back in to this location.
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March 2023 by James
I went into this Fossil location recently and got 2 watches fixed and bought a new one as well. The employees were very nice and helpful. They provided good recommendations and even provided care advice.
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March 2023 by Major Nilla
The staff are always super polite and willing to help without being pushy. The store is clean and well organized. There are some pretty good sales for and outlet.
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January 2023 by Maryam Moazami
I really love fossil products, they have wonderful, stylish, chic and simple leather products. I love their bags, wallets and purses. Great quality as well. I also love their watches. Highly recommend. Been shopping fossil for years now. This location has very helpful and friendly staff as well.
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January 2023 by Maria Editha Monje
Super great deals on sale and I would like to specially commend Jo-Ann who excellently accorded us quality customer service with her sincere, unwavering and consistent cheerful, patient, organized and fast-paced service. She is truly a gem to the company. My family loves her and thanks her so much for making our shopping very pleasurable and fun! ❤️?
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December 2022 by Ian Fitze
In the past I've had mixed experiences here but last time I went in they were very helpful and everything went smoothly.
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December 2022 by paul c
Good selection of watches wallets purses and accessories. There was good sale on on top of markdown prices. Got some great Xmas gifts. Staff were very helpful but not pushy. When the sales are on there are some very good deals to be had. Will shop there again.
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December 2022 by Jay Yang
Many good discounts on watches, bags and wallets. Very friendly staff but this place can get pretty crowded.
