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March 2024 by Cristina Umbrello
Great service, 24/7 access, good promotions and clean storage units
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March 2024 by Abraham A
Never experienced such a wonderful customer service ever! The staffs were really great and so helpful! I wouldnt think twice of using their storage unit. They go above and beyond to help me out when I needed the help. HIGHLY RECOMMEND this place for your storage needs!
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February 2024 by Olivia O'Reilly
Debby and Michelle were very friendly and offered exceptional care.
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February 2024 by Mike White
Worst customer experience possible was sent multiple confusing invoices and had my property auctioned, very stressful and hard to deal with
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February 2024 by Tasha Frederick
Debby was a great help with setting up my account so I could get my stuff into storage asap. I recommend this facility for anyone looking for fast service.
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February 2024 by betty bivand
Very pleasant and accommodating pleasure to deal with very clean facilities and would recommend using. Thanks to allan and his team wish them all the best
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January 2024 by Maria Hession
I’ve been a very happy customer at Vaultra self-storage in Niagara Falls. Exceptional customer service puts my needs as priority. Top-notch facility is available at all times. I do not believe one can do better going elsewhere.
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January 2024 by Adlex Marketing
Debbie and the entire team at Vaultra Storage - Niagara Falls are the best. We had our personal items in storage for 1 yr, everything was intact, security is top notch, the service is excellent and we had peace of mind of having our personal items in a safe place.Thank you once again Debbie, Michelle and all other team members. Appreciate your excellent customer service and all that you do.Best Wishes,Ola
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January 2024 by Shannon Hall
We have been using Vaultra Storage since September and we are extremely happy with our experience! The customer service is above and beyond and we feel more than comfortable with our belongings being left in their hands. We recommend using Vaultra Storage for all of your storage needs! :) -Jordan and Shannon Mooney
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January 2024 by Craig Walters
Needed 2 months of storage ended up with 7 months. Had to do business by phone as I live 200km away. No problem. Very very accommodating with my unusual circumstances. Staff super friendly. Allan the manager was great. Highly recommend.
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December 2023 by E Mac
The people at Vaultra are great to deal with and do their best to accommodate . The ladies in the office are so kind and informative. Have only had a pleasant experience for the few years I’ve been using their services !
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December 2023 by The Tailor's Daughter
Our experience with Vaultra Storage was great. The area was very clean and access was easy each time with the app. We were so busy that we thought we would go past our deadline date so we asked for a few more days and we were granted 4 more days at no cost. We were very grateful for their kindness. We highly recommend Vaultra Storage for all your storage needs. Thank you Vaultra.
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November 2023 by Justice Smith
This isn’t my first time having two use vaultra every time I have got a storage unit here every one in the office has been absolutely amazing Debby is one of the kindest lady’s I have ever met. She really does work with you not against you if you’re looking for a storage unit this is definitely the place to go. And not only do they care for your stuff, but they seem to care for you. They also have some of the best prices that I’ve ever seen renting a storage unit.
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October 2023 by joseph harapnuik
Storage is always available and extremely easy to access, Allen the Manager and the team are very helpful in getting you what you need. I absolutely recommend to anyone in the area.
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October 2023 by Adore Bella
I absolutely loved my experience with Vaultra Storage. Would use them again! The staff is soo friendly and accommodating. Always working to get the best deal or pricing. All lockers are drive up, the lot is clean and open. Very safe, 24/7 access. NG.
