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January 2024 by Melanie Enslow
Always find something i like there .
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January 2024 by Krista Richardson
Amazing deals! Amazing staff! Never disappointed!
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December 2023 by Vimalpreet Kaur
I found everything in just one place whatever I needed
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December 2023 by Nadia Lucía Zechinelli Zanella
Big and bright store, great prices and deals, very organized too.
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December 2023 by Andrea Lane
I ordered matching family pjs for Christmas for my whole family. So 7 pairs. I wasn't notified that one pair was out of stock, till I received my order. So now my whole family, except me have matching pjs. I also order 2 other matching pairs for of pjs for my little ones. One of the pj outfits, the shirt decal is wrecked.All I got from them was a refund of just over $11 for the pjs that were out of stock (buy1, get 2free) which yes covers the one pair. But what am I supposed to do now. Order 3 more pairs of pjs so I can order a different style of that matching pattern set of pjs, that was out of stock. I still now would have to pay shipping and taxes and it would cost me close to $50 to do so. And for the pjs that were wrecked. I was told to return them and I'd be refunded, I don't want a refund. I want a replacement. At this point I'm about to return thewhole damn order. I'm so angry.
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November 2023 by gali koren
Good prices
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November 2023 by Kayla Kocins
Definitely recommend the store can get great clothes for good prices. There are always great selections at the store, and I appreciate the way it is organized by style. You don't need to go searching if you want sweats, you can go straight to the sweatshirts and sweatpants section, or if you want a fun dress, you can always find it. I found the staff to be friendly and polite as well as eager to help. Lastly, I would like to mention a staff member who was very busy but stopped to give me a hand, and was very polite(Alysha) .
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November 2023 by dawn the
Horrible horrible horrible customer service. Customers in store doesn’t even exist for staff. Fittings rooms are cluttered. The only answer they have is whatever is on the shelf. Since when one can’t try bras on. Ridiculous ??
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November 2023 by Glen Mercer
Good selection of products and friendly staff
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September 2023 by Victoria Liddell
I used to enjoy coming here to see the pieces and deals they have to offer but I just recently went in and the atmosphere has really changed. I'm not sure if they have different owners, management or people in general, but there's a distinct lack of care that is apparent throughout.A lot of the employees look miserable and like you're a nuisance. On Sept 13, 2023, There was a young blonde girl helping me at cash, alongside a newer employee and a male manager - all 3 were kind and helpful. However, when I was waiting at the changing rooms, there was a young woman (maybe 5'6 with dark hair), folding clothes. We locked eyes, she kept scowling, didn't say a word to me, kept folding clothes, then walked over to a changing room door to unlock it. She opened it, continued to stare at me and not say anything, then walked back to where she was folding clothes. I can usually get over rude employees since you can't always be sure what's going on behind the scenes, but what really bothered me was the state of the change rooms. The mirrors are on the outside, so the experience to even try-on clothes is uncomfortable since you need to come out in-front of everyone, there's no-where to put down your stuff (it's a very very small cubicle without a shelf or seat), and the floor was DISGUSTING. There was hair and dust everywhere. They clearly haven't been cleaned in months.Employees need better training, a deep cleaning needs to be done consistently, and the change rooms need to be updated. Also, as a warning, IF YOU PURCHASE IN-STORE, THEY ONLY OFFER YOU STORE CREDIT AND NOT A REFUND.
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September 2023 by Bhavneet Kaur
Best place to shop !!!
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July 2023 by Me Mey
Horrible experience. There is no sign on accessories that mention the final sale. They tell you to read receipt that mentions the final sale after you have already made the purchase. Plus, I will not be shopping here because their return policy is in-store credit only.
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July 2023 by Karin Roeles
I used to come here all the timePrices are great and the employees were so nice.But a little over a year ago they hired someone i think she is a manager or something and I didnt really have a pleasant experience but thats okay.But recently i came back and she was barking at customers and even more so her collegues or employees.When you ask if she could help you at the register she almost rolls her eyes at you.I dont support a place where they harass their staff.Never coming here again.
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July 2023 by Lunabobuna
Poor customer service.Employees seem annoyed that you're even there.I work retail too, I get it, but you need to at least pretend that you're there to help + put a fake smile on lmao, everyone just looked miserable except the petite brunette with long hair.Turned off music 20 minutes before close. Closed the changerooms 15 minutes before close. One cashier at the end of the night while what I'm assuming is the manager is starting closing paperwork while customers are still there, seems unprofessional. Looking frustrated that there's a line, but doesn't hop on cash to get the line moving? Makes no sense.Like I mentioned, I work retail too as a manager and overall I was very unimpressed.
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June 2023 by Ali Ward
Horrible experience.This is actually so unfortunate because I used to love this store and their selection, been going for years.I go in one week, specifically asking the cashier the return policy as I had limited time that day to try anything on, which I expressed to her as she checked my items. Her response to me was that it was no problem just to keep the receipt, only accessories would be excluded from returns. Happy with this response I purchase the items and leave.I come back a few days later to return the items that did not work out to be asked “store credit or exchange?”, I replied with no it’s a return actually. The ladies at the front then tell me they only issue credits and they can’t return my money.How can this be acceptable?I am now holding a plastic card that I can’t do anything with that has over $100 in credit to a store I don’t ever want to go to again.
