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December 2024 by SHAGUN Deep
Worst experience ever, very rude, disrespectful, and unprofessional cashier, it’s just one cashier who should never be close to any work place involving kids . Very very disappointed. I definitely need a conversation with head office .
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August 2024 by Love Verma
Unprofessional staff.
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June 2024 by Mae Holliston
I completely love the Niagara falls location... all the staff are always so pleasant... and i can always find what i need for my daughter... my daughter totally loves the manager... been shopping here for 2 years... tried the Penn location once and had a horrible experience... Niagara falls is a way better experience everytime... my daughter and I will be sad when she's in adult sizes which is coming soon.. I will always recommend this location to my friends... ❤️
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May 2024 by Sharon Mombourquette
Absolutely the most terrible experience I've ever had shopping . Employee Kaitlyn had a full on fight with me in front of my kids and nieces. Told me she was going to knock me out. This was all because a sign stated shorts were buy one get one 1$ and I asked her to honor it and she completely lost her mind on me. I will be taking this to head office . Ive never in my life experienced such terrible customer service before. When telling a friend they immediately asked if it was Kaitlyn as they have also had multiple terrible experiences with her. Two weeks ago I came into the store and witnessed her snapping out on a customer for using a teaching pole. Absolutely disgusting this women should not be working in customer service.... Also, we have this all on video so we have proof of the way she treated me today .
I will however state that the other lady working was amazing . Treated us with respect while listening to the commotion from Kaitlyn . I could tell the other employee was very uncomfortable with the way kaitlyn was treating us.
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May 2024 by Karissa Clack
Would leave 0 stars if I could, should reconsider who you have working for your store - associate Kaitlyn is absolutely unprofessional and rude.
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November 2023 by K D
The employee made a remark about my appearance in a indirect way while I was checking out. When I was exiting the store, all three women at the cash counter started laughing out loud. We were in the store for about 20 minutes and not even once they asked us if we needed any help.
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October 2023 by K SAV
Very poor costumer service. Not helpful or pleasant very disappointed
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September 2023 by Sukhpreet Dhaliwal
I really like it . I got clothes on a fair price. Stuff of things are amazing and staff is also wonderful. I appreciate❤
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August 2023 by David Ogunbanjo
Very good collection of clothing for kids. They also had good deals/sales going on when I went there for back-to-school shopping.
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April 2023 by Chhanya maharjan
Great deals goin on
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January 2023 by Melissa L
Amazing customer service and great selection!
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December 2022 by rose lott
Shift change was coming and the person from the morning was briefing the next employee. Telling her to tell people there are no additional sizes for family pjs as they don't have time to search the back. And then told her to get ready as "no one who shops here is nice". I promptly advised they clearly don't want my business and left.
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November 2022 by Kraai Eclipse
Staff are very friendly and the store is always very clean and organized
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June 2022 by Meliss H
Amazing customer service and great selection!
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April 2022 by The Nick Phenomenon
Great selection of clothing at a great price
