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January 2024 by Sue Mumby-MIller
Mt little poodle Pepper loved his groomer Tessa. She did a wonderful job.
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January 2024 by Brenda Hooper
Just want to share our first experience with Page and staff at Turn the Page Grooming.After a couple of phone conversations Page assured me Oliver our Cocker Spaniel would be in good hands with her and she didn’t disappoint.Oliver has had issues with behavior with getting groomed at previous places and always brought him home half groomed because of his temperament.and they could never finish him.Well after short visit there he was ready to be picked up and he looked greatOliver has found his forever friend in grooming and we see you in 3 months and wish I could give her more than 5 starsThanks again Page
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December 2023 by Allison Scott
We found Page about a year and a half ago and we absolutely love her! Eddie always looks so good after his appointment!We switched to Page because Eddie was reacting bad to his nails being done. Page’s website shared that they had experience with behavioral dogs. We gave it a try and it was the best decision ever!We book all appointments for the year, so Eddie is always looking the best!Thanks Page and Team ❤️
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December 2023 by barry crane
I did put a review up took it back down i was hoping for improvement in my dogs ears . Well never happened he was okay before the groom but now none stop shaking of the head his ears . I took him back to the groomer she checked his ears and i thought maybe it i was okay. But before he left standing there taking to the groomer he was still shaking his ears . So after we left i kept my eye on him and it was just as bad no improvement. So i made a vet appointment to see if we could figure this out . .They did a swab of his ear to see if there was any infection it came back he he did not have any infection . Vet thought maybe water in his ear she was not sure . But during the exam he was really favoring the one ear and leaning into her . The test cost me 60 dollars . So now we have to wait to see if this goes away it could take weeks . He is very uncomfortable We have to give him drops now every day to see if that could help. I hate seeing him this way. He was groomed once before by different groomer he had no trouble at all with his ears that time . Any how nice place . But we will not go back i cannot let the dog go though this again . It is unfortunate but that is what happened
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December 2023 by Carol Hannah
turn a new page grooming I'd the in niagara they r all so caring to the animals I have2cats and she dose a fantastic job on them tks again
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December 2023 by Erika Adams
I am appalled that the owner speaks this way to people. I was truly never communicated of her policies (they are also not online I even doubled checked and had someone else look just in case I over looked it), if I was I would have never gone to this grooming salon because it would not have been a good fit. So for her to continue saying that she told me, when she did not was frustrating. I didn’t get upset or talked rudely to her on the phone I just stated that if I had known this we would have not brought our dogs there. Why waste anyone’s time if it wasn’t going to be a good fit?She said that our one dog was in poor condition last time he was seen but surprisingly that was never communicated to me at the time. The only thing that was communicated was that he didn’t like his nails being cut which okay not all dogs like that part and that our leash was accidentally given to someone else. That staff member working (not the owner) went above and beyond to get it back to us so no problem there.To say our dog was in poor condition in August when I know he wasn’t because he was groomed in June by a different groomer in a different city and they messed it up is a red flag. He is also a senior dog (13) so of course he is going to start going downhill, it’s stages of life. Also he had surgery at the end of June and was instructed by the vet that he could not be groomed till he was fully healed. So sure she can say we don’t care for our dog when I know we do.I also don’t know why she blocked me on Instagram when I simply requested that they just remove a photo of my one dog. I didn’t blast them or nothing I just didn’t want my one dog on their page if we are no longer customers here. I even unfollowed them.Overall they did a decent job with grooming but that owner needs to evaluate how she talks to people. If you are going through something don’t take it out on others and saying that they are not caring for their pets. I’m sorry but my animals are well cared for and spoiled and we will go somewhere else and we will leave it at that.
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December 2023 by Alicia Krause
The best place to go for cat grooming. All the staff are lovely. Page is so kind and caring with my kitty Benny. He never comes home feeling stressed out. Looking fresh and tidy.So flexible to book with. Outstanding service.
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December 2023 by Kayla Beckett
My dog has never looked better! Tessa did an awesome job, Page was also very helpful setting up a trial trim for my dog who was new to grooming. Reasonably priced and the team there are all so nice and friendly.
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December 2023 by T D
We've just moved back to the Falls and were searching for someone to trim our cat's nails. I am so happy we came across Turn a New Page! Anya looks fantastic now and she sure loved the salmon treats and catnip! The groomer was gentle and so kind with our little angel. Thank you!
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November 2023 by Tay Shiner
I wasn't able to get Ravi groomed anywhere because of his behavior. He's an unpredictable rescue but Page and Tessa agreed to take him and see what they could do. After 2.5 hrs he was finished and beautiful! Tessa said he was really well behaved and the price was amazing. Thanks to the staff here Ravi had a wonderful experience and will be back regularly.
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November 2023 by Karan Narang
Absolutely fantastic service! Very responsive and communicative and an amazing haircut for my baby Priscilla!
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November 2023 by Jackie P
My dog gets anxious when she gets groomed from a previous bad experience somewhere else. Since I have come to turn a new page grooming my dog comes out looking beautiful. Alyssa has groomed her twice and she has handled my dog with care and she offers very helpful tips. They are very friendly. I am glad I found my place to bring my dog. Wouldn’t go anywhere else.
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October 2023 by Christine McFarlane
Everyone was so nice, the only place in Niagara Falls that knows how to handle a 16-month-old Rottweiler who does not like her paws touched.
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October 2023 by Laura D
Turn a Page is the BEST groomer!!! My beautiful girl is loved the whole time she's there. Highly recommended!!
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September 2023 by Mikhayla Morrison
After being turned away from multiple groomers and having my vet say the only way my rottweiler could get his nails done is by sedation, my big boy left Turn a New Page looking better and happier than I've ever seen.I'm going to be recommending them to everyone I meet, and they definitely just got a customer for life.
