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December 2023 by H W
Needs a health inspection. When I walked in, a crate of pre-made sandwiches, most with meat in them, sat on the counter, unrefridgerated. I was in the place for 20 minutes and they never put it away or looked at it. Lots of food poisoning coming out of this place, I'm sure.Also, the service is insanely slow. Took 20min to get through two pairs of customers before me, and then me. None of us ordered food. Two staff on duty at the time.Staff had good manners, gave a receipt.
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November 2023 by Nicholas Buford
Does not let you use a birthday reward. And really expensive! Worst birthday Starbucks ever.
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November 2023 by Alan
This place is absolutely scummy. The staff are also scum as they didn’t give me my receipt until after they were given a tip and handed the food and drinks over. If I saw the “taxes”, I wouldn’t even be tipping these deceitful establishments or their staff, let alone patronizing this place.I sincerely hope this place goes out of business and the staff frothing at the mouth for tips get hit by traffic.
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October 2023 by Mikayla Kristen
I went to this Starbucks location on my weekend trip to Niagara Falls and was extremely disappointed. I am a frequent Starbucks customer and order the same refresher almost every day. Not only was a tall refresher $10, it was the worst refresher I’ve probably ever had. It tasted as if it had been watered down. :(
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October 2023 by Stan Turezky
Go only if you want to pay $30 for a half sandwich and small bottle of juice. Overpriced.
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September 2023 by Julie J
Terrible service plus extortionate prices when I asked for a glass of water she was going to charge 1.25 for a glass.I asked why she said Starbucks Pol cy.She finally relented but gave me warm water with no ice.very miserable girl working here
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September 2023 by J. Kim
Unbelivably I dropped by seven starbucks in this area. This was the only starbucks selling the city mug near the Niagara Fall. It has sufficient mug / tumbler inventories for the "Canada" and "Toronto".
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September 2023 by Richard P
The breakfast was mediocre and outrageously expensive. I had a small breakfast sandwich, coffee and orange juice. The price $28.55 !!! A fair price for that (including tax) would be about $12.
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August 2023 by Sarah B
Was so yummy and I could taste the love that the young gentleman put into my brown sugar oat milk shaken espresso. HOWEVER!!! I wanted to get a cake pop but there was a fat fly the size of the cake popAlready eating it in the case!!! It was half gone!! I lost my appetite just watching this fly cut me in line and enjoy the last cake pop right in front of my face!!!!!! I cried a little but felt better after tasting the love in my hand crafted espresso drink. Thought it was overpriced but Canada money is different. Was ok, can’t force customers to shower I guess.
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August 2023 by Susanna B
This was the worst experience of my life. We waited at least ten minutes for a bagel and wrap. There was no one ahead of us at all. They employees were chatting away. We finally got our food and the bagel was still frozen… seeing as how we laid 30$ for a bagel and wrap and water I would expect more… find a different Starbucks to go to yikes management needs to fix this.
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August 2023 by Ethan Trinh
Works through Embassy Suites by Hilton with 6 sub-places: Embassy Suites, The Keg, Starbucks, TGI Fridays, LOL's, and IHOP. While Starbucks living in Embassy Suites within in is a pro, I have not tested the food from there yet.
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June 2023 by 284lexac
When I walked in, I was so happy to see a starbucks that actively had updated menu options and Deidre was so sweet and chatted us up while we waited!
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June 2023 by Arlene Owens
I ordered an iced latte, protein drink and a croissant and it came to 25 dollars. I didn’t get a receipt, but I definitely agree with a lot of the reviews this place is ridiculously overpricing their items.These prices are higher than most airport Starbucks in the states. If you’re staying at the Embassy hotel like myself, just ask what your total would be before ordering. Better yet, just walk around and find another place to get a basic coffee from for half the price.
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June 2023 by LLoyd.east10 LLoyd
terrible. I ordered 2 cup of beverages. but it priced $16. It’s expensive.
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June 2023 by Aleksandra Vasilieva
Too expensive and I won’t buy any of Starbucks around Niagara again. Not worth to pay since u don’t redeem points or even gain them
