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8:30 - 11AM 12 - 4PM
11 Vincentian Drive, Niagara University
Post Offices
“I wish I lived at 14109 year round because this is the best post office I’ve encountered. I mean I have a peppering of decent experiences elsewhere but there is something truly amazing when you’re remembered by your first name and PO Box number EVERYTIME, being handed your package with a smile and sincere conversation. Stacy is amazing and although I don’t know the other clerk as well she is also nice. They are here to help students and customers, not up selling or inconveniencing them just to be bureaucratic. Genuinely awesome!”
“Just called to see if they could help find a valuable misaddressed package which tracking showed as having been sent for destruction as undeliverable. Spoke with Brad who managed to intercept the package and called me right back. Great customer service. Thanks again, Brad!”
8:30AM - 5:30PM
9860 Niagara Falls Blvd, Niagara Falls
Post Offices
“I come to this post office several times a month. I almost never have to wait in line. Everyone who works here is professional and friendly. They have never made a mistake with my mail. The building is very nice and big enough to accommodate everyone when there is the rare line up. They also have an after hours kiosk where you can self mail priority packages. There is always enough staff on hand to make things move quickly. It’s wonderful to have a post office so close to my neighborhood!”
“I’ve lived here 2 years, so far 0 issues. This post office deserves a higher rating than they have. A lot of the negative reviews are people who are just mad about 1 single mistake. The mail is still delivered by human beings and occasionally they will make a mistake. One mistake out of thousands of correctly delivered items isn’t really a good reason to trash your local post office on google in my opinion. They have been nothing but kind, courteous, and helpful in my dealings with them.”
“It's common to hear complaints about the post office, but I send out numerous packages (ebay) and only have a problem maybe 1 out of 1000 times. The majority of the time they're very fast and helpful. I was just googling a branch to check their hours, but I feel most of the workers here do a good job and don't get the credit they deserve, hence this review to say thanks.”
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“I visited Niagara Falls postal office on Queen Street today. I had a wonderful experience with Kim, she is very knowledgeable at her job and extremely helpful and friendly, great asset to the team.”