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July 2023 by Brian Mackintosh
Great friendly staff& knowledgeable in regards2 our pets n the store products. Highly recommend ? ? ?
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May 2023 by Olivia Morandin
The price of pet supplies/food etc. is truly outrageous. Coupled with the cost of vet services it is hard to believe that people can afford a pet at all. Animals will surely suffer when folks can’t afford their proper care. Not complaining about this store. Just a general comment.
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May 2023 by Eleen Lovell
Really nice store! My go-to pet store!!!! Wowza
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February 2023 by Aidan Pfielsticker
It's a great store but every time I go there, there's always a bunch of dead fish in the tanks. I mentioned it to one of the employees once and they apologized, but didn't do anything about it. I went in there today to get prices for a new cage and to pick up supplies and it still has dead fish in the tanks. One of them was in there for so long that it's body was starting to decompose, and a bunch of the fish were super skinny like they haven't eaten in awhile. There were guppies fighting over pieces of another dead guppy. Not only this but in the same area where the birds, guinea pigs, bunnies, etc are kept, there was shavings all over the floor. as someone who owns bunnies I understand that they tend to make messes, but this looked like it wad built up from the whole day.
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December 2022 by Zelda
Always reliable. Good prices on toys, dog food, meds, etc. has it all. Awesome staff and cute kitties
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October 2022 by Carrie M
Very expensive, which I expect for a small store. But the reason for a 2 star rating is .... the fish tanks are absolutely disgusting !!! Every tank has dead fish in it ... not just 1, multiple dead fish, in multiple tanks. 3 dead bettas in their little cups... it 1 p.m. ... were they not fed breakfast and checked on at opening ?? The disgusting condition of the tanks were mentioned to the young ladies at the cash, who were not thrilled that we suggested they work... they were waaaaay too busy chatting with the young man and his dog. 100% ... a dog store.... get rid of the tanks... why do you even bother.
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October 2022 by Sarah JD
The staff are friendly, store is clean. I just don’t like that the big SALE sign is outside all the time. What sales? The staff should really take the initiative here and let us know, because hunting around and trying to find it without looking too cheap is hard.
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October 2022 by tatiana vashukova
I baying crickets every week. Every time they are fresh and healthy. Friendly personal.
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October 2022 by Amanda Spence
Although I look a little bit sad in this photo, iits because it was taken right after my mom forced me into the big scary tub. Which ended up being the best time ever! The staff were very helpful and friendly. One came over and helped my mom get me in the tub, I put on quite the show so she also gave me lots of treats. The customers were helpful and friendly too. One lady even came over and helped get me in because I weigh over 100 pounds and really, really, didn't want to go in there. Another lady let me sit on her feet, and told me I'm a good boy and gave me pets. And the bath was only $12 so I got to pick 2 different kinds of treats too! I can't wait to go back!MAXX ?
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August 2022 by Chantelle Reid
Paulmacs pets is a great place to get your pets needs met they have well educated staff and they have great source of supplies for all price ranges.
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May 2022 by Dawn Winger
My Gracie's new collar. I needed something with an extra large ring on it, for her car seat clip to fit. The lady that helped me was so nice! And the collar fits perfectly! ❤️
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February 2022 by Gloria Gerou
Paulmac’s is one of the best Pet shops in Niagara Falls. When in the area don’t forget to have look. Excellent stoke to choose fromReasonable prices.Friendly staff
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July 2021 by Breanna Liszak
Great service, excellent products, and one cute as heck cat
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July 2021 by Kathrine Smrekar
They are so nice here and great prices!
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July 2021 by Madelynne Harrigan
Helpful staff! Great to have during these difficult covid times