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February 2024 by Fat Kid at Speed
Great service and prices
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January 2024 by UNY-T
HAS everything you need and possibly need. Staples and the Source are out competed against Factory Direct. Aside from the location is practically hidden. The company is amazing. Even the return policy may suck but the manager and regional is friendly to approach to help returning. Once in a while you come across a bad product but not everything is. Aside from the negative the company is really five starss
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January 2024 by Stephen Tustin
Called with a question and the employee went over and above to help.
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January 2024 by jorge garcia
Excellent service and attention
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January 2024 by KoolKat
Great pricing on many items at this store. FREE to become a member and receive special coupons. Employees are very helpful. Would be good to have a better selection of laptops available at the store instead of having to order online.Lotzs of parking available here.
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January 2024 by B ill Gallant
Great deals there
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November 2023 by Jeff Jackson
Factory Direct always seems to have the phone, laptop, or iPad cord I am looking for. They have a ton of cool items for sale, many have been factory refurbished to "as new" condition - but at a fraction of their original price. Enjoy!
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November 2023 by Merv Sanford
Return policy stinks. All you get is a store credit. You are forced to shop at their store to spend your money, and you have one year to do it or you loose your money
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November 2023 by Molly Mableson
Just looked around to see what was new. They are always polite
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October 2023 by Francisco Fernández
Good place, but was better before covid.
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August 2023 by Chris Haun
Good selection. Website is accurate to inventory. Very friendly staff. Don't hesitate to give them a visit.
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August 2023 by shanai hossein
Jocelyn is the best! She went out of her way to help me get a product not on the shelf, or anywhere online really. Thank you Jocelyn you’re so kind!
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August 2023 by Jovan Vidric
Prices are not as good as before. Great variety but nothin chip.
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June 2023 by T “Tea”
Lots of miscellaneous items for home and office. Good prices. It's a great place for home decor ans small appliances.
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June 2023 by Nicolas Auclair
Awesome experience at Factory Direct! We were in a rush to find a cable that we lost and they had them in stock for a very fair price. Staples was 7x more expensive (and not in stock)Thanks to Michael for his help, you guys saved our trade show in Niagara!