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“Sales representative Corey was great. The amount on the bank loan was not matching the amount agreed and signed on the contract. Took a while for them to figure out the discrepancy. Improvement needed on contract explanations.”
“Well we had an amazing new car experience with Brock last week. Really like the size of the dealer. Not too big. Not too small. Enjoyed working with our sales rep Greg. Financial rep Ashlee was very pleasant and professional. Feel we made a good choice on buying at Brock.”
“I bought some tires in this store with super prices cheaper than other places. Recommended also that all the staff is very friendly and cordial, they serve you quickly and efficiently.”
“Best place to take your vehicle. I had an old van that was leaking fluids - took it to Pin Oak. They said they'd run some tests to find out where the leaks were coming from - they called me within half an hour - they only needed to do one test (only charged me for one test). John the owner informed me that the van was badly rusted underneath and although, he could do repairs strongly suggested it wasn't worth it and I should scrap it.
He then offered to check out any car I was thinking about buying - no charge.
I brought him a car I wanted -he took it for a test run, put it up on the hoist etc. He answered all the questions I had and even looked over the warranty that was offered. Didn't charge me a cent.
I felt really comfortable buying the car after John looked it all over.
Got a great car. Thanks John.
I recommend Pin Oak to everyone.”
“Absolutely the best! Incredibly detailed work and will take care of you and your ride first class! Jackie and the entire team can't thank you enough for making my Tesla look brand new! Attention to detail and top notch service sets Star Collision apart!”
“The customer service here is more than generous! I'm glad I chose to buy my car battery here instead of the supplier a few doors down. My Sienna died in a plaza down the street, but Armando was nice enough to drive to my car to test and jumpstart the battery. After purchasing a new battery, I had no idea how to install it but he was nice enough to do me a favor. If you're looking to walk out with a smile on your face, the folks here won't disappoint! Guaranteed!”
“Had issues with our vehicle while in town and the service staff was exceptionally helpful, pleasant and accommodating. Best experience with a vehicle dealership / service center ever.”
8AM - 5PM
6740 Marshall Rd, Niagara Falls
Auto Parts
“I needed a part for my vehicle. I went to Toyota, the parts guy said he couldn’t find what I was looking for because it wasn’t listed in his computer screen for my vehicle year and model. I told him to look up a different car for this Toyota part still no luck. I found LKQ through an internet search, not only did he find what I needed,the part was new, he gave it to me for a reduced price and I picked it up the next day. My entire experience with LKQ was top tier; attentive, polite, and very professional. I actually felt they cared that I was able to get what I needed fast and at a great price without any hassle. Absolutely deserving of a 5star!”
8AM - 5PM
4497 Kent Ave, Niagara Falls
Auto Parts
“Didn't have what I was looking for. Staff friendly & helpful the one item I was looking for could at the store next day, the other they didn't carry but was available at a location near by. I will return to purchase the connector I was looking for (x4)”
“Needed some replacement calipers. They had them in stock even though my car is a bit older and less common now, so I was able to get them replaced right away. Prices were perfectly reasonable and the staff were helpful and friendly.”
“I went here to get 2 interior door panels and arm rest. I can’t begin to explain the extraordinary service I received from Moe, he was very knowledgeable and so patient, amazing customer service. I drove over an hour to come here and it was so well worth it. I’ll definitely be going here again. Keep up the great work Moe??.”
“Very customer oriented staff. This includes the owners. Prices are very reasonable. I was about to pick something up and told them I'm on the way. They had the part up front, labelled with my name and the price on it. Good inventory and one of the guys does minor work right on site. Great job guys!”
8:30AM - 5:30PM
6812 Lundy's Ln, Niagara Falls
Auto Parts
“Excellent place for any vehicle, needing parts of information.I have been going to this location for the last 12 yrs. I recommend this place for all your vechial needs.Thanks for all the help today 11-15-23”
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“I walked in to Autoline Toyota looking for a family vehicle when I was lucky to be welcomed by a very kind sales person her name is Rachel she is very nice, helpful and compassionate she advised me as it’s for herself and helped me go through all the process, explained to me everything about the vehicle and gives me a ride to St. Catharines and back. Also Thank you to Kyle for the smooth Financial process.Thank you Autoline Toyota”