Apple Upper Canada Mall is a busy store within a shopping mall that offers a wide variety of products and services, making it a good place for shopping and entertainment. While staff are available to help with device issues and purchasing decisions, some customers have reported long wait times, even with appointments. Certain employees are praised for their friendliness, patience, and professionalism, especially those like Steven who go above and beyond to assist customers. However, others have experienced interactions with staff who seem more focused on brand image than providing helpful customer service. Overall, the store has a mix of positive and negative experiences, but dedicated employees like Steven make a noticeable difference.
I can't speak highly enough about the staff at this store. Not only were they able to help me almost immediately without an appointment at the Genius Bar, they went above and beyond to help me get more out of my trade ins.
January 2026
Upper canada is one of the best mall in north of the f ontario all brands are here
January 2026
Nice looking business $$$$ extremely expensive. Its hard to imagine that little phone can cost 2000 and it's made in China.
