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November 2023 by Teresa E
Staff are great, need to hire more staff, long lines waited 15 minutes to get checked out because there was only 2 people working. Both staff members were working hard, no help on the floor and long lines.
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November 2023 by David Brown
The team at Alliston Staples are AWESOME!Shout out to Barb and Ryan.Barb helped me with arranging my time sensitive large format prints. Her customer service is second to none and she is so personable.Ryan was the person responsible for getting my printouts ready. He communicated with me there was a printer issue but he still found a way of delivering my printouts on time.We have been shopping at this Staples for years and will continue to do so.While I was waiting to be served and when I picked up my prints I witnessed this team in action at a very busy store. It is refreshing to see a team care as much as they do.Keep up the great work and thank you.
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November 2023 by Roysel Dsouza
Had been there recently to get a few prints, Barbara helped me out throughout the process.She was amazing and helping me as well other customers present there.Thank you for all the help. Would recommend her if you have any queries or need assistance.
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October 2023 by Brad A
The employee I dealt with was nice but, Staples charges $16 to locally fax 7 sheets of paper. I shouldn't have to say anything else........?
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September 2023 by Gordo W
Big thank you to Barb for helping me ship out my package today. Great customer service.
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August 2023 by Donna Pace
Very poor service in copy and print. 1 hour to have a page laminated. One person to service customers as the other on lunch at 2.00 in the afternoon. Clearly need more staff. As a small business owner this is an absolute waste of time to have a simple task completed.
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August 2023 by Lisa Purchase
Charly Ellah went above and beyond today to help me with a missing purolator return. She was able to locate it and help me get back $300+ in a refund. She could have easily said that it was not her job as it was my mistake to leave it there without waiting for a receipt.
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June 2023 by Roy Craig
Picking up office supplies great service.
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June 2023 by Jet Cowden
A young man from the tech section with the arm cast sold me a laptop today, and as someone who's uncomfortable talking to people in person, I found he was very friendly and showed a great example of customer service. There was even an upsale made of getting me to purchase a mouse without feeling forced to do so, simply a mention.I'm glad to have an experience that came off as natural, as it's something to be be noted. Thank you :)
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May 2023 by Kelly Martin
The young lady in the media section was very helpful and went the extra mile to research other stores for the item I wanted to purchase that they unfortunately didn’t have in stock.
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February 2023 by K V
This place has awful customer service! I waited in a line of 3 people for almost 20 minutes. Then when it came to me, the woman at the cash walked away and I waited AGAIN. I ended up leaving and found a better price on Amazon for my item.The signage as well, is horrible, you don’t know where to line up for the service you need.
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January 2023 by Anjana Thom
Smaller store than what I'm used to, but it offers all the services one needs for their office, business, or school needs. I've found their customer service often lacking, however, as they never seem to have enough staff on the floor or cash to take care of the customers.
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December 2022 by Kenneth R. Bandeira
Store is neat and tidy. Well stocked with a wide array of office supplies. I usually go to buy printer ink and so far always in stock.
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December 2022 by Chandra Harris
The store is huge, clean staff is so helpful, always seem to have great deals always a pleasure going to staples.
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December 2022 by Rick Steinhauser
One star is generous. I phone about getting pictures copied the woman said no problem. I drove 20 minutes to the store the guy behind the counter said no we send them out could be days. A big waste of my time and gas.
