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“Professional and helpful staff who put a shoe on hold for me (as it was their last piece in that size) as online the order didn’t process multiple times. Jasmine made sure that I get the shoe I wanted when I went to buy later that day.”
Open 24 hours
79 Rue Crémazie, Gatineau
Sporting Goods
“My experience with WOOKI has been excellent. First, the price I was able to get on a pair of Wolverine 1000 Mile Boots was the best online by far. After I placed my order, I noticed I used my billing address for the shipping address. Emailed Wooki and the change was handled quickly and seamlessly. Later on, I received an email indicating to use a different promo code to receive 20% off instead of the one I used which was for 10%. Even though my order was already placed, WOOKI applied the new promo to my existing order so I was able to get the additional discount. My shipment is in transit with a UPS tracking number provided. Can't wait to get my new boots and thanks WOOKI!! A job well done!!”
“I was so grateful that SHARON was able to guide me in my choices today as it was my first visit, a big sale was going on and I felt overwhelmed. From the minute I approached her, she was very welcoming, polite and thorough. You could tell she knew a lot about the products. I walked away with three pieces that will serve me very well for my purposes (and I benefited from the 50% off sale!).”
“Really knowledgeable staff, good selection and fair prices. Really felt good after our shopping experience! Got boots, bindings and board with my son, with great advice and service - all for a reasonable price. Highly recommended.”
12 - 4PM
252 Dalhousie St, Ottawa
Sporting Goods
“My fiancé and I dropped in to explore options for a wedding suit. Cedric and Etienne were beyond helpful and patient with us. Walked out with a suit that I never knew I wanted.Thanks for service gentlemen. See you again soon :)”
“Wow! What a great shopping experience. Anthonys was super helpful and the Faction Prodigy 2x with the Look bindings that I bought are The Best! I was able to get on the boards within a day of buying them and they are a beauty ride. Highly recommend this shop. Merci ?”
“Went in for ski boots and it was a great experience. This is the first time in my life that I have boots that actually fit my wide feet. They also recommend the perfect ski.”
“The are the expert! My new balance model is no longer made! They were able to recommend 2 different model/brand even though I have very wide feet! Thanks to the team???”
“Excellent store. Great discounts, knowledgeable staff, and a very convenient self-scanning checkout process (just drop the clothes into a scanner box).Register in a couple of phone taps for an account to have a 356-days returns window ??”
“The difference compared to pricing on Fanatics is insanely good. Living in a remote part of Canada there's not always a lot of buying options but these guys are definitely the best I've come across yet. Thanks again”
10AM - 5PM
340 Richmond Rd, Ottawa
Sporting Goods
“Wanted to do some shopping today and it was my lucky day because I got helped by Heather and she was incredible! Extremely helpful, kind, gave me her honest opinions, found me what I was looking for, all while being professional, friendly, and providing exquisite customer service. We need more retail angels like her.I’ve always had terrible luck at the Rideau location. If you want to shop Lululemon I’d recommended this location for a fun, hassle less experience! The boutique is always clean, organized and items are nicely displayed.”
“Game On is the best sports retailer in Ottawa when it comes to the NHL and other professional sports. They also have a great selection of international flags, pins, and other products. I highly-recommend to any sports fanatics.”
“After getting back to running after many years, I wanted advice on appropriate footwear. Diane was a great help and I feel more confident running in my new shoes. Highly recommend.”
“I appreciate the knowledgable staff and the outstanding service I received at Kinetic Solutions. I wanted a buy-it-for-life premium olympic bar for my home gym, and Kinetic Solutions was definitely the place to go for a great selection of bars and a great price!”
“We were looking for new hockey goalie equipment for my son. Duguay is the place to go for a variety of sizes, brands and all accessories for hockey and goalie equipment on this side of the river.”
11AM - 6PM
50 Rideau St, Ottawa
Sporting Goods
“My husband and I cannot say enough about our experience with Jacob! He was thoughtful, helpful and went out of his way to ensure Stephane was happy with his new suit! It was wonderful meeting you Jacob. Thank you again!”
“I went in to purchase a rain jacket for a birthday gift. I didn't realize there were SO MANY options! I left with two jackets and super impressed with the employee's knowledge on the matter....thank you, Albert for your help and patience :)”
“Shoutout to Jona the store manager for being a true ambassador to the brand.He exhibited fantastic customer service by going beyond his job scope & saving me a trip across town.”
“Went in for a custom embroidery job and both Angelo and Cody were super helpful and did a great job. Would definitely recommend and was very happy with how it turned out!”
“This is a great store run by good and helpful people. However, their hours make it extremely difficult to shop there and it's doubtful I would go back for that reason. I personally would never be able to make it weekdays between 11 and 5 and Thursday (the one evening they are open) they don't do skate sharpening. I would really encourage the owner to consider different hours.”
“Very wholesome shopping experience. Lovely lit ambiance with superb service. I have always been well received on each visit and given good advice. Everything for the sport. I love this place.”
11AM - 6PM
50 Rideau St, Ottawa
Sporting Goods
“The customer service is amazing and a huge shoutout to cashier Grace .. She was super nice and helped me find the best jacket and the brand that I was looking for.”
“From the manager to the staff, they provide such a high level of customer service rarely seen nowadays . Couldn't pick a better store to go to for your hockey needs from the best skate sharpening to equipment!”
11AM - 6PM
287A, 50 Rideau St, Ottawa
Sporting Goods
“Love this newly redesigned store- they always have everything I like and the buy online pick up in store option is really convenient . Educators are helpful and knowledgeable when I have questions and aren’t pushy at all!?”
11AM - 5PM
1625 Bank St, Ottawa
Sporting Goods
“It's definitely nice to have a local soccer shop to go to. Even though their prices are the same or higher than online, I'll gladly pay a little more to support a local brick & mortar store, but... what's with the odd return policies? After buying $300+ worth of gear, 1 day later I tried to return $18 unused/unopened socks with the receipt and they wouldn't accept the return. So strange. Make sure you double check the return policy on the items you're buying so you don't get caught like I did.Responding to the owner's reply:The socks were UNOPENED and still in the original packaging. It is literally impossible to wear the socks unless the packaging was opened, which it was not (see pictures). I could understand your response if the packaging had been opened, but this was not the case. The employee serving me also noticed they weren't opened and apologized saying he had no choice but to deny the refund because it's store policy. There are many other stores that accept socks for refunds as long as they are in the original, unopened packaging. Why doesn't Disalvo just adopt a similar policy? Adjust the policy rather than challenge an honest customer's review about it.”
“The most underrated shoe store. This store has an amazing selection for really good prices. I was eyeing a pair of Uggs. At another retailer, they go for over $150. I got them here for $50.”
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“I bought a winter coat at a great sale price at Eddie Bauer Bayshore. Store manager Mike and cashier Kyle were extremely helpful. Mike knew every detail of the winter coats’ features. The product quality is excellent. In early November the selection is great.”