“Melanie was an amazing sales associate....she took care of us from the time we entered the showroom until after the delivery was complete. She was attentive but not pushy and listened to everything we asked for. Highly recommend buying from her; thank you Melanie!
Also to note, the delivery team of Chris & Tyler were fantastic. Upon arrival they were unable to get the sectional through our front door due to the large boxed corner of the sofa, so they quickly pivoted and came through our garage inside door instead; voila success!! ?. They were contentious, clean and respectful.......it was a very nice experience having them in our home.
Brandy & John”
“Everyone needs to visit Haroon at the Barrhaven Sleep Country location. He was so great to work with. Not a pushy salesman whatsoever. He was kind, funny and so extremely accommodating. This man deserves a raise!! Thanks so much Haroon for all your assistance. We are so grateful.”
“About a month ago one of our bathroom fixture was damaged. We were unable to find a replacement part for it from the manufacturer as the fixture had been discontinued. Last year we had bought some fixtures from Multi-Luminaire and decided to try our luck with them. We are so grateful to Multi-Lumanaire for providing us with the replacement part at no cost. The staffs who served us were very friendly, courteous and helpful: One in particular was Tim Connolly. We will do business with them again. Thank you to the staff at Multi-Luminaire.”
“Had a great experience with Miguel he was super helpful in finding the right mattress for me, taking time to understand what I needed and answering all my questions. Thanks to his knowledge and patience, I found the perfect fit. Highly recommend”
10AM - 6:30PM
1832 Merivale Rd, Nepean“We recently purchased 2 leather recliners and a sideboard and had the items delivered to our condo. Unfortunately the delivery men were very careless when removing the items from their truck and bringing them to our door. Their carelessness caused damage to all 3 pieces. We contacted the store and spoke to Julia, the sales associate who sold us the items in the store. Julia listened to our concerns and was sympathetic. She quickly sent us a form by email to complete detailing the experience and outlining the damage. A few days later we received a call from Melissa, the Store Manager. Melissa was very professional and offered to have new items delivered to our home to replace the damaged ones. Structube handled our concern promptly and without any hesitation. Although the delivery process was a disappointment, the company corrected the matter and we couldn't be happier with our new furniture. Thank you Julia and Melissa!”
“Have shopped here a few times. Good selection and knowledgeable staff. I had an issue with one of my returns and I was contacted immediately by a customer service representative to have my problem resolved. Would highly recommend them!”