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February 2024 by Guillermo Urtiz
Had a ring resized, staff is very professional & blunt in regards of customer service, no hidden fees.
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February 2024 by Amanda Kronmueller
Just got my ring resized here. I was so impressed. It took less than a week to get it back and I love that its local family run. They also offered a much lower cost than the jewelry store across the street. My ring never left the store and the owner assured me that his hands would be the only hands that touched it which was something I didn't expect! 10/10 would recommend this lovely local jewelry store.
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February 2024 by Caroline Simard
Very honest guy!
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November 2023 by Kailey Francis
AMAZING service!I got the jewelry repaired and the lady and the man greeted me with a smile, asked and answered a lot of questions. The repair was fantastic and very quick. The price was incredible for such small and intricate work that was done. They even cleaned the jewelry for me in the process, I didn't remember that it was supposed to look like that lol.Thank you again Frank Jewellery for the fantastic service! I will definitely be back
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October 2023 by Ana A.
Frank is knowledgeable, super nice and a true artist! We have been going to his store for the last 6 years! On top of it all, he has a great sense of humor!
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September 2023 by David O'Connor
A small neighbourhood jewellery store that is well stocked. It is literally like the old jewellery and watch store of days gone by. They do custom jewellery work. I have had watch batteries and watch links changed while you wait and they are very pleasant people, service is quick and very competitively priced. The couple are very competent and the jeweller is quite obviously a master of his trade. Expect friendly service, very skilled work, and reasonable pricing.
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June 2023 by john prazak
Was met with a lady who didn’t say hi or smile. She asked me lots of questions about what I wanted, then went to tell the Jeweller. He came out and she hadn’t told him anything of what I said, so I went through it all again. He was very crass and insinuated that I was lying to him about the item history of what I needed fixed.No warm and fuzzies in this place, that’s for sure. I left and went somewhere else.
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June 2023 by Yen Tran
Reasonable price for a watch battery replacement. Super quick and friendly service. Frank also provided advice about types of gold chains, suitable and not suitable for pendants. especially for frequent wear with big, heavy pendants (like jade pi).My mom broke her chains over the years. I was considering to bring hers in to repair or replace. Frank gave honest advice. Though he can repair all of them, he pointed out the ones not suitable for use - great as a stand alone chain, but they'll just break again if my mom puts on her jade pendants.He showed to me chain patterns and thickness from his display case. Quite the helpful explanations even though he knows I'll shop somewhere else since he stocks sterling silver and some white gold, while my mom's preference is for higher karat yellow gold chains.It's great to meet a local jewellery repair that you can trust!
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May 2023 by John M.
Frank has been looking after my vintage watches for years. My family uses Frank for all jewellery repairs and we have been very pleased with his work. He is very trust worthy, gives sound advice, and prices are very competitive.
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April 2023 by Daniel Wal
Have been here several times now (e.g. battery replacement, watch repair, ring resizing), and have recieved great, friendly, and timely services, at a reasonable price. Would highly recommend.
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March 2023 by Tziona Greenberg
Small jewelry store that has a large selection of jewelry, watches and watchbands. They also do repair and battery replacement. I had to have links removed from a new Fitbit band. They did a great job and the band was not damaged. The price was very reasonable. They were very friendly and helpful. Also, the store is in a convenient location. Will use them again in the future.
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March 2023 by Lindsay J.
Frank is amazing and I have been going to him for about 3 years now. I have several luxury watches (Tudor, Hamilton, Ball) and when I need a bracelet adjustment (e.g. removing links from a metal watch bracelet), I will only trust Frank to handle them. I have two specific examples of how Frank saved the day:1. My favourite pair of earrings are made of semi-precious stone with a thin gold wire running through a tiny hole drilled in the top of the stone. The gold wire on one of the earrings wore out and snapped. I took it to an upscale jewellery store for repair and they said they couldn’t do it because the hole was so tiny and the wire was so thin - they didn’t have wire small enough to fix it. I took it to Frank instead. He took one look, said that yes, the wire was tiny, but he could special order the right wire if I was willing to wait two weeks. He fixed it and it’s been perfect ever since.2. I received a vintage, 35-year-old quartz Mickey Mouse watch by Lorus. It didn’t keep proper time, as it lost 20 minutes every day, despite having a new battery. Brought it to Frank, he cleaned it, serviced it, replaced the rotted gasket, and it now keeps perfect time.Don’t be put off by his modest storefront - it’s not the jewellery he sells that’s the draw, it’s the expertise of his repair service that’s important. And as for those complaining about his prices - this work is his bread and butter and there’s nobody I would trust more with handling my expensive pieces for day-to-day minor repairs or bracelet/strap adjustments.
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February 2023 by L A.
Frank is amazing and I have been going to him for about 3 years now. I have several luxury watches (Tudor, Hamilton, Ball) and when I need a bracelet adjustment (e.g. removing links from a metal watch bracelet), I will only trust Frank to handle my luxury watches. I also have two specific examples of how Frank saved the day:1. I have a pair of earrings made of semi-precious stone with a thin gold wire running through a tiny hole drilled in the top of the stone. The gold wire on one of the earrings wore out and snapped. I took it to an upscale jewellery store for repair and they said they couldn't do it because the hole was so tiny and the wire was so thin - they didn't have wire small enough to fix it. I took it to Frank instead. He took one look, said that yes, the wire was tiny, but he could special order the right wire if I was willing to wait two weeks. He fixed it and it's been perfect ever since. 2. I received a vintage, 35-year-old quartz Mickey Mouse watch by Lorus. It didn't keep proper time, as it lost 20 minutes every day, despite having a new battery. Brought it to Frank, he cleaned it, serviced it, replaced the rotted gasket, and it now keeps perfect time. Don't be put off by his modest storefront - it's not the jewellery he sells that's the draw, it's the expertise of his repair service that's important. There's nobody I would trust more with handling my expensive pieces for day-to-day minor repairs or bracelet/strap adjustments.
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February 2023 by Don Dickie
Just had my watch band replaced and sized. Excellent service and very friendly staff. They were able to do the watch while I waited. I highly recommend this local business.
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January 2023 by Emily McDonald
I have always gone here for my watch repairs. They are always so kind, and fix it within 2 minutes. Good prices too. Will always recommend this spot to anyone needing a repair.
