10AM - 9PM
1701 Merivale Rd, Nepean10AM - 8PM
3777 Strandherd Dr, Nepean“This new Bestbuy store location gives a way clean look and friendly staff provides excellent customer service. Will be definitely returning to the store for my Black Friday’s shopping n Xmas stocking stuffers.”
“ComputerCare fixed my laptop on a holiday Monday and the owner came in early the next day so I could pick it up in time for work. They even cleaned my fan for me as an extra! 10 stars, could not be happier.”
“I wanted to share my short, but fruitful interaction. I had to make a return (RMA) of my motherboard and inadvertently I decided to recycle my box and my plastic cover for the processor. Ordinatek provided me with the cutlery, an anti-static bag and even packaging for mailing. A big thank you!”
10AM - 8PM
279 Laurier Ave W Suite 100, Ottawa“I went there on September 4, 2024, to buy some cellphone stands. An associate by the name of Najeem was helpful in locating some. He was very friendly and was not intimidating to approach if you required any assistance.
When I went to check out, Michelle was the cashier. He had a great smile and was very personable. Also, he was more than happy to give me extra free plastic bags when I requested extras.
Overall, my experience at Canada Computers at the Ottawa Downtown location was great, and I would definitely go there again.”
9:30AM - 12PM
101 Rue Bédard, Gatineau“Very good service, I have been coming to see the owner for years, he is a very good person, and they give you good advice, and I have great confidence in him, they always do a very good job, and every time I have need these services, they do them 100%, thank you, don't give up, big guy.”
10AM - 8PM
25 Chem. de la Savane, Gatineau“I have always been amazed by this Canada Computers' repair service. They have always fixed my computer within a few days, despite their general estimate being 2-3 weeks, and its always for much cheaper than expected!
Just recently, I dropped my laptop and the screen was poking out a bit in a corner, and I decided to shop around to see which repair location could offer me a good deal on the repair.
Best Buy barely looked at the computer and without even explaining what they planned to do (at least not until I asked) they said the repair would cost $300-400 and would take 3-4 weeks, since they had to ship my computer off to Toronto. They also tried to convince me to just get a new laptop instead. I was shocked because the repair seemed minor to me because the screen was working fine.
Canada Computers on the other hand took their time during the initial diagnosis to explain to me that at worst, they would need to replace the screen, but at best it could just be that something got loosened when I dropped it and just needed to be put back in place. They said they would do an official diagnosis for $50 and we'd see what repairs needed to be done later. LESS THAN 2 DAYS LATER they called me saying my computer was fixed (AND IT WAS with a cleaned screen too) and they didn't even charge me more than the diagnosis fee!
I 100% recommend this Canada Computers and I will NEVER be stepping into a Best Buy again.”
10AM - 9PM
50 Rideau St, Ottawa“After my daughter’s brand new iPhone 15 was stolen, I spent three exhausting hours at the police station and made numerous calls—five to Apple (where I was advised not to go into the store to ask for help) and eight to my provider, Telus—only to find no one could help mark the phone’s IMEI as stolen. It was incredibly frustrating, especially since my daughter, an 18-year-old university student, depends on her phone not only for her studies but also to commute over an hour each way for school. Despite my hesitation and frustration with the lack of support, we decided to try our luck at the Apple Store in Rideau.
When we arrived, I shared our story, and Santiago (I hope I’m spelling his name correctly) overheard our conversation with his coworker and immediately showed empathy and understanding, and was eager to take on our case. Although he was busy with another client, he made a point to help us as soon as he was free, even going so far as to reach out to a personal contact at Telus. Despite all the calls I had previously made to Telus myself, Santiago’s persistence and connections made the difference—I finally had confirmation that the stolen phone would be marked as such.
While it was a huge financial hit to have to buy another $1,500 phone, Santiago’s kindness and commitment to resolving our problem really put my mind at ease. Thank you, Santiago, and the team at Rideau’s Apple Store, for turning an awful experience around.”
11AM - 7PM
920 Bd Maloney O, Gatineau“Went in there with the intention of purchasing a specific item and didn’t have lots of time: got fast and friendly service, was in and out all within 10 minutes. No waiting to get help, no attempt to promote or try to sell me anything else, just info about what I needed. Thank you for the great experience.”
“I visited the store today with my family, five adults, two kids and three devices with issues. Everything got sorted, everyone had some fun? Lauren was fantastic, really patient and knowledgeable. Thank you!”
10AM - 8PM
380 Coventry Rd, Ottawa“"Hamid is an outstanding advisor at this Best Buy location. He's assisted me several times, and his friendly demeanor, patience, and expertise have made each experience exceptional. Hamid goes above and beyond to ensure I have all the information I need, especially when it comes to TVs. He takes the time to answer every question thoroughly, which really helps when making such an important purchase. If you're in the market for a new TV, I highly recommend reaching out to Hamid—he’s knowledgeable, approachable, and genuinely committed to helping customers make the best choice!"”
“Although this review is a little belated… I was helped by Mahdi to upgrade my phone. He showed that he really cared about my experience with him by looking for the best solution for my mobile needs all while being conscious of the monthly price. Thank you so much Mahdi, I will definitely recommend all family and friends to you!”