“Very pleasant staff and there’s always something you’d like going for very cheap. They have different discounts as well depending on what day of the week it is.”
“This branch is the best one in Ottawa. I prefer to go here because of their excellent customer service. The lady who worked on Wednesday, July 26th, 2023, in the morning was friendly, and she was the only one running the store. I will definitely come back to shop in the future.”
“This is a great place for men's clothing. I have they have many styles for the casual man. They also have great specials regularly, which help save you a lot of money.
They also have a great selection of work clothes and safety gear. The staff is always friendly and courteous.”
“Mozhdeh provided excellent customer service! She was friendly, professional, and made the price match process quick and hassle-free. Highly appreciate her assistance!”
“This is my favorite Marks in Ottawa , Im so glad to deal with Jasmine Southam, she is so helpful and organized. Jasmine help me pick out all the perfect gifts for my wife, im so greatful for her kindness and knowledge. She deserves to be employee of the year ! Please send my best to this amazing human. Cheers.”
“Small unique consignment store with some good to great designer labels. It is not overcrowded like some other consignment stores I have been in. Merchandise is nicely displayed. Staff are courteous, helpful and quite cheery.”
“Loved my experience and the variety of items available, employees are kind and match the asthetic well.
Though I'm starting to suspect one of the T-shirts I bought might have an AI generated design... I can't find HT's stance on AI use but I'm not sure I can continue supportingba store that doesn't properly disclose where they source their art!”
9 AM - 9 PM
100 Bayshore Dr, Nepean“Went in 10 minutes to close after having a horrible experience at another store, staff was so helpful. Jessica in the changeroom took the time to explain how their jeans fit and got me another size. Cashier was super friendly even though I was the last customer. Awesome staff attitude!”
“Great customer service! Found two items, thought it was a great price, found that the rack that had been mislabeled. . Marton adjusted the price to what was listed on the sign.”
“Repeat Customers are made from Awesome Service. Thank You Natalie and your Staff for providing a welcoming, insightful and enjoyable experience that made my daughter feel very good about her purchase on Saturday. Both my children hope to one day be part of the Awesome Team you are mentoring. Polite, Professional, Proficient Staff… and the clothes are comfy too.”
“Feels like a time machine to the early 2000s and I love it, I thought they'd gone out of business everywhere. Many great deals (especially jeans, shirts, and a limited selection of shoes).”
“Very good service on recent visit. I was unclear about exactly what I went I for at first. The paralysis of choice, perhaps, or too rushed. Catherine worked from what I had outlined. I was tactfully guided from dithering to a credible result, all discretely rather than pushily. The items I required appeared, in the size I needed, with a mildly uncanny efficiency. One thing was found for me before I had thought to ask for it. An unpleasant errand was diverted from mostly-self-inflicted clothes-shopping misery, for a very welcome change. Much obliged.”
“Wonderful experience. Oksana helped me a lot. Was there to buy cargo with her marketing skills end up buying 30 items. Lol . Best shopping of my life. Oksana helps and patience really helped me a lot.”
“THIS has to be the best ardene i’ve been to.
They had so many clothes and shoes options and there’s really nice pieces for plus size girlies.
I would definitely be going there more often.”
“I had so many clothes in my hands when I went to cash counter and there was standing Ast.Manager Natalie. She was awesome ?. She literally filled my friend role that day and told me which one I might really need and helped me with the right choice. I left home happy. Thank you Natalie ?”
9AM - 9PM
100 Bayshore Dr, Nepean“One of their employees, I think she said her name was Safa? Safia ? , was very helpful and kind , even made my daughter laugh which she doesn’t with strangers ☺️”
“Found this huge Roots store on second floor of Bayshore mall. They had so many Roots products including apparel, accessories, dolls, umbrellas, handbags and lots of other things. The store was very organized and clean. I bought couple of sweatshirts and an umbrella as souvenir. Prices were high as expected for Roots products. The associate at the counter was very friendly, packed all my stuff in a lovely Roots bag. It was quick and easy.”
“Very nice clothing. Always doing sales, and the clothes they sale are trendy. For adults or children.
Edit:
Today is dec 26 and when I went there one of the cashiers was so rude, it took her 4ever to scan two items and she did it purposely.
She didn't offer a bag and threw my items at me.”
9AM - 9PM
100 Bayshore Dr, Nepean“Really great experience today. Shopping for jeans, which is always the worst. Your associate Maggie was so helpful in getting new sizes ans also explaining the differences between regular, long and tall sizes. Left with a pair of greatfitting jeans. Than you!”
“I make it a point to shop when Lindsey is working - she’s that good! She makes great recommendations - sometimes things I wouldn’t normally choose for myself but they look great! Thanks for all your help, Lindsey!”