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“I am a customer with Roxy for the past 5 years and they are fantastic. Today I visited them to complain about a vape I bought brand flavor beast 8000 puffs and I believe that the vape has a manufacturing defect because it didn't last for long so I went to to complain and the salesman at the shop Mr Owen was very nice and professional in dealing with me and he gladly replace the vape with a new without any charge. He was so nice and understanding.”
7AM - 10:30PM
460 Renforth Dr, Etobicoke
Tobacco Shops
Tobacco Shops
Tobacco Shops
“Frank's extensive knowledge of cigars is evident in every interaction. He takes the time to understand your preferences and offers personalized recommendations that never disappoint. Whether you're a seasoned aficionado or new to the world of cigars, Frank makes you feel valued and well-cared-for. His expertise ensures you always leave with the perfect cigar for any occasion.
What makes Frank's customer service truly exceptional is his attentiveness and willingness to go the extra mile. He is always ready to answer questions, provide insightful tips, and share interesting stories about the cigars he offers. His friendly demeanor and approachable nature make every visit a pleasure.”